点评:BE AWARE THERE IS NO WAY TO GET A TICKET AT TROIA FERRY TERMINAL UNTIL 10 MINUTES BEFORE DEPARTURE
Absolutely appalling experience with Atlantic Ferries from Troia terminal. We arrived 20 minutes early, the ticket machines did not work, there were no ticket agents and no information online or at the terminal about how to buy a ticket.
We were 2nd in the car queue for the ferry. When the boat arrived the staff member told us there was now a ticket officer in the car park so we would need to drive back to buy a 50€ ticket and return to get on the boat.
We drove back to the ticket machine where a staff member was now able to issue tickets. She then advised us that the boat had gone!!! We decided not to wait another hour with our 3 children for the next boat. I cannot believe they were so unreasonable and unhelpful.
翻译:请注意,在特罗亚渡轮码头,直到出发前10分钟才能购票。
乘坐大西洋渡轮公司从特罗亚码头出发的经历简直糟糕透顶。我们提前20分钟到达,但售票机无法使用,没有售票员,而且无论是在网上还是码头,都找不到任何关于如何购票的信息。
我们在渡轮的汽车排队队伍中排在第二位。当船到达时,工作人员告诉我们停车场现在有售票员,所以我们需要开车回去买一张50欧元的票,然后再回来登船。
我们开车回到售票机,这次终于有工作人员可以售票了。然后她告诉我们船已经开走了!!!我们决定不再带着三个孩子再等一个小时等下一班船了。我简直不敢相信他们竟然如此不讲道理、如此不帮忙。