点评:Denis was awesome!! He came to our rescue and saved the day when our full day trip booked through Get Your Guide was cancelled without sufficient notice. We were scheduled to be picked up at 9:00 am and received a notice at 9:21 a.m. that our tour had cancelled. We were quite frustrated because this was the only day that we could do a full day tour. Our hotel receptionist ( a big shout out to Vila Gale Hotel) called Denis at Azores Magic Tours and he adjusted his personal schedule to accommodate us. It turned out to be a personalized tour, just as if we were with a friend. We were able to see a lot of the island and he was extremely knowledgeable. He went out of his way to turn what could have been a bad day into an amazing one! I would recommend any and all of his tours just because of the care that he so beautifully shown to us!! Thank you Denis!!
翻译:Denis太棒了!!当我们通过Get Your Guide预订的一日游在毫无提前通知的情况下被取消时,他及时伸出援手,帮我们解决了难题。我们原定上午9点出发,结果9点21分就收到了行程取消的通知。由于这一天是我们唯一能安排一日游的机会,我们当时非常沮丧。我们下榻酒店的接待员(必须给维拉加莱酒店点个大大的赞!)帮我们联系了亚速尔魔法旅游公司的丹尼斯,他特意调整了自己的个人日程来为我们服务。结果这竟然是一次量身定制的旅行体验,就像有位好友陪伴在侧一般。我们游览了岛上的许多景点,而丹尼斯对当地的一切都了如指掌。他竭尽全力将原本可能糟糕的一天变成了难忘的美好回忆!正因为他对我们倾注了如此细致入微的关怀,我极力推荐他提供的所有旅游服务!!谢谢你,丹尼斯!!