点评:My wife and I decided we’d have an impromptu evening in London one Friday night. So after booking a table for 6:30 we made our way to the iconic building and made our way to the Sky Garden entrance, we were met by friends and efficient staff that guided us in the right direction. Once on the 35th floor we were again met by some very friendly and helpful staff that quickly guided us to our table.
We were situated in the upper bar that does offer some stunning views but is a little less grand than the lower seating area, it’s also a little quieter. We were sat on a lovely surrounding with stunning views of London in front of us as the sun went down, everything was going very well. A waiter/server came and took our order and it’s at this point that things for some reason took a turn for the worse. First of all I was told the particular beer that i wanted was unavailable as the pumps were not working, i asked for another brand and was also met with sorry but thats also not available, it transpires that no draught beer/ales or larger were available across any of the 2 or 3 operational bars for some reason!
Anyway, no great problem, bottled beer it was. We ordered food and sat back to relax and enjoy the evening. The sharing platter we ordered arrived and at £37 I was honestly a bit disappointed, not only was it luke warm, but the beef was incredibly chewy and stringy, it definitely didn’t feel fresh and more like it was pre-made and reheated at some point.
Then the evening really took a turn. We found it very hard to get any service, our waiter spent most of his time with his back to the room chatting to his colleagues, or socialising with other guests, we had to continually wait and try to catch his attention as and when we could. The final straw for us was after waiting about 10 minutes for him to notice we had no drinks and had been trying to get his attention he finally made his way to us, took our order and then proceeded to leave our drinks sat on the bar for at least another 5 minutes after the barman had poured them, my wife in the end went to the bar and much to the confusion of the staff collected our own drinks, hers was missing the shot that comes with the cocktail (porn star martini) , this was then delivered to our table without so much as a “sorry” or even a smile , it was deposited with a shrug and off our waiter went again.
We feel this is such a shame as the rest of the staff were great, enthusiastic and friendly.
In summary, it’s a great place (freezing cold though now it’s winter), the views are stunning and the fact that you can in theory just rock up and go in for a few drinks etc is great, prices are actually quite reasonable considering its location it has a lovely atmosphere but seriously let down by the quality of food (on this occasion anyway) and the one poor member of staff that frankly left a sour taste in our mouths.
Would we go back? Really not sure, possibly in the summer, but there are many more places to explore before we even consider it.
翻译:我和妻子决定在某个周五晚上在伦敦来一场即兴的夜晚聚会。我们先预订了6点半的位子,随后便前往那座标志性的建筑,来到Sky Garden的入口处。在那里,我们的朋友们以及热情周到的工作人员迎接了我们,并指引我们前行。抵达35楼后,又有几位友善又乐于助人的工作人员上前,迅速带我们找到了座位。我们坐在上层吧台区,那里的景色确实令人陶醉,不过没有下层就餐区那么气派,环境也稍微安静一些。日落时分,我们坐在那里,周围环境宜人,眼前是伦敦的绝美全景,一切都相当美好。这时,服务员过来为我们点餐,可就在这个时刻,情况不知为何开始变糟了。首先,服务员告诉我我想要的那种啤酒无法供应,因为啤酒机坏了。我又点了另一种品牌,结果得到的答复依然是“很抱歉,那种也卖完了”。后来才发现,不知为何,在那两三个还在营业的酒吧里,根本没有任何生啤或艾尔啤酒可买!
不过这也没什么大问题,我们就选了瓶装啤酒。我们点了食物,然后坐下来放松身心,享受这个夜晚。我们点的拼盘上桌后,定价37英镑让我着实有些失望。这道菜不仅温度偏低,里面的牛肉也极其难嚼且纤维感很强;显然不新鲜,感觉像是大批量预先制作好后又重新加热的。
接下来的夜晚更是糟糕透顶。我们几乎得不到任何服务——服务员大部分时间都背对着我们,要么和同事闲聊,要么在和其他客人应酬。我们不得不不停地等待,并尽力试图引起他的注意。让我们忍无可忍的是:我们等了大约10分钟,期望他能注意到我们没拿到饮料且一直在试图引起他的注意,他这才走到我们跟前,记下了我们的点单。然而,在调酒师把饮料倒好之后,他又把饮料放在吧台上,自己则离开了,至少又过了5分钟才回来。最后,我妻子只好亲自走到吧台,在工作人员一头雾水的情况下,自己取回了饮料。他们的鸡尾酒里缺少了配套的装饰物(色情明星马提尼酒必备的小装饰),而这个装饰物随后被送到了我们的桌上——全程没有任何一句“对不起”,甚至连个笑容都没有。服务员只是耸耸肩把东西放下,就又走开了。
我们觉得这实在可惜,因为其他员工都非常出色、热情又友善。
总之,这是一家很棒的店(不过现在是冬天,里面冷得要命)。那里的景色美得令人窒息,而且理论上来说随时可以去喝几杯之类的,这点很棒。鉴于其地理位置,这里的定价也相当合理,氛围也很好。不过,食物质量实在让人失望(至少这次是这样),再加上有一位服务态度糟糕的员工,实在给我们留下了很不好的印象。
我们还会再去吗?实在不确定,也许夏天会去吧,但在那之前我们还有好多地方要去探索呢。