点评:We took a tour with about 9 people Wednesday at 3pm. The ages of our kiddos varied. The tour was a disappointment and a waste of time and money. First when we got there we were yelled at for not checking in. We didnt see anywhere that said we had to check in, we were emailed or codes for tickets so we lined up by a tour door / window. After checking in and getting ticket vouchers, we lined up and waited by a window where a lady was making hand dipped haystack. We watched ber for about 10 minutes before the tour started, it was presented with a video, then we were moved to another little room where we watched a video of how chocolate was made. They gave us a tiny sample of dark choc and a milk choc. Wafer. They then moved us to the a hall that had a window that over looked the factory. Thr factory was empty there was not a single person in there working. We waited for several minutes for the tour guide eho chatted and then got a piece of chocolate as a sample to hand out (there was about 20 people) my kids at this point had lost interest. She then moved us to a room painted like candy land to look at the same view of the factory again. .my party was over it. Half of them proceeded down stairs to leave and was yelled at by the tour guide that we werent allowed to leave yet and had ro stay together. She gave us glares and looks. However having small children watch an empty factory for 15 minutes isnt going to hold their attention. The website says Thursday and Fridays the factory may not be running but it doesnt say anything about Wed.
翻译:周三下午3点,我们一行大约9人参加了一个参观团。我们孩子的年龄各不相同。这次参观令人失望,浪费了时间和金钱。首先,我们到达时就被工作人员训斥,说我们没有登记。我们没看到任何地方说需要登记,我们收到的是电子票的邮件或代码,所以我们就在参观入口/窗口排队。登记并拿到门票后,我们又排在一个窗口等待,窗口里一位女士正在制作手工巧克力干草堆。我们看了大约10分钟,参观才开始。参观开始前播放了一段视频,然后我们被带到另一个小房间,观看巧克力制作过程的视频。他们给了我们一小块黑巧克力和一块牛奶巧克力威化饼作为样品。之后,他们带我们去了一个大厅,那里有一扇窗户可以俯瞰工厂。工厂里空无一人,没有一个人在工作。我们等了好几分钟导游才出现,她和我们聊了一会儿天,然后拿了一块巧克力作为样品分发(当时大概有20个人),我的孩子们这时已经失去了兴趣。之后她带我们去了一个装饰成糖果乐园的房间,让我们再次观看工厂的相同景象。我的孩子们已经完全不耐烦了。他们中的一半人下楼准备离开,却被导游大声呵斥说我们还不能走,必须待在一起。她狠狠地瞪着我们。然而,让小孩子对着空荡荡的工厂看15分钟,是不可能让他们保持专注的。网站上说工厂周四和周五可能不开放,但没有提到周三的情况。