点评:I had hoped for better.
Having recently moved to the area, I thought I'd found a charming local in The Keelman, at first glance- an attractive establishment, a pleasant atmosphere and a genuinely warm welcome from the lady behind the bar (I estimate in her early 40s, wears glasses) who appeared to be holding the place together through sheer willpower.
The beer, to beer fair, was perfectly decent, I'm told its brewed in the same building.
However any initial goodwill quickly evaporated once the pub began to fill, it became abundantly clear that this same woman was expected to do quite literally everything - run the bar, take food orders, serve food, clear tables, and maintain some semblance of order both inside and out. One can only admire here compose, but the situation itself is frankly absurd.
Conversations with other patrons confirmed what was already obvious; management appear to be conspicuously absent, yet entirely content to leave a single member of staff to shoulder the burden. Its not just poor form - it borders on negligence.
The food looked passable at best, portions were noticeably modest, which felt rather mean spirited, given the setting.
As for the pub itself, while superficially appealing, it doesn't bear close inspection particularly well. What initially reads as 'freshly done' rather quickly reveals itself to be in need of a thorough, proper clean.
In short, there is a decent pub in here somewhere, but it is being undermined by baffling poor management decisions. The member of staff present deserves considerable credit - and frankly, far better.
One leaves with the distinct impression that the people in charge might consider actually turning up and getting their fingers out. 5 stars for the poor lady doing everything. Zero stars for the management.
翻译:我原本期待更好。
我刚搬到这附近,乍一看,觉得在基尔曼酒吧(The Keelman)找到了一家迷人的本地酒吧——环境不错,氛围宜人,吧台后面的女士(我估计她四十岁出头,戴眼镜)热情友好,仿佛凭借一己之力撑起了整个酒吧。
啤酒嘛,说实话,还算不错,据说就是在同一栋楼里酿造的。
然而,酒吧开始热闹起来之后,最初的好感很快就消失殆尽。很明显,这位女士几乎包揽了所有的事情——打理吧台、点餐、上菜、收拾桌子,还要维持酒吧内外的秩序。人们只能佩服她的沉着冷静,但这种情况本身实在荒谬。
和其他顾客的交谈证实了我早已察觉到的:管理层似乎完全缺席,却心甘情愿地让一位员工独自承担所有重担。这不仅仅是服务态度差——简直是玩忽职守。
食物看起来最多只能算勉强及格,分量明显偏少,考虑到酒吧的氛围,这显得格外吝啬。
至于酒吧本身,虽然表面上看起来不错,但经不起仔细观察。乍一看像是“新鲜出炉”的东西,很快就会暴露出需要彻底清洁的痕迹。
简而言之,这家酒吧原本可以做得不错,但却被令人费解的糟糕管理决策毁掉了。在场的那位员工值得高度赞扬——坦白说,她本可以做得更好。
离开时,人们会强烈地感受到,负责人应该好好反省一下,认真工作。给那位包揽一切的女士五星好评。管理层零分。