点评:We had a joyful full-day trip at Great Escape Resort, but when leaving, our sandals went missing. A guard was supposedly searching for them, but we couldn't find him anywhere. When we insisted on checking the CCTV, that same guard suddenly appeared with our sandals and blamed us, saying we kept them elsewhere. A helper spoke rudely, and when we objected, the entire staff gathered around us, blaming us instead of helping. No apology, no courtesy - just pure disrespect. Pathetic management and zero professionalism.
I can't give the rating 0 that's why I rated it 1 I need to give them the rating -10/10
Nonsense staff and unsecured lockers
The main reason is of robbery when we forcedfully said to check the CCTV we Finded the sandles almost instantly
(Most nonsense staff worst experience)
I was thinking to give them 10/10 before all this stuff
翻译:我们在大逃亡度假村度过了愉快的一天,但离开时,我们的凉鞋不见了。据说有一名保安在找,但我们怎么也找不到。当我们坚持要查看闭路电视时,那名保安突然拿着我们的凉鞋出现,并指责我们,说我们把凉鞋放在了别处。一名服务员粗鲁地出言不逊,当我们表示反对时,全体员工围了上来,不仅没有帮助我们,反而责怪我们。没有道歉,没有礼貌——纯粹的不尊重。糟糕的管理,毫无专业精神。
我不能给0分,所以我给1分。我得给他们-10/10分。
员工无礼,储物柜不安全。
主要原因是抢劫,当我们被强迫查看闭路电视时,我们几乎立刻就找到了凉鞋。
(最无礼的员工,最糟糕的体验)
在发生这一切之前,我本来想给他们10/10分。