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Allison C
The worst customer service ever
Unicoi State Park的点评
点评：Jesse at the visitor center has the worst customer service. When I checked in she was dismissive and rude and double charged me on my deposit so she owe me 55$ yet somehow doesn’t seem to understand that and won’t return my money even though my bank account say other wise. So she sent me to the park account JT who also apparently can’t answer a phone. So I called back to the visitor center and got a John who has the worst attitude ever when I asked for help again so I ask for a general manager that is above all them and he was hesitant and reluctant to give me a name and number, after insisting to a rock of a brain (John) to give me a name of the GM I got Sharen Fuller. Hopefully after my complaint maybe she can work on her staffs customer service.
The only people that work here that are nice is the host volunteers across from us Bonnie. They are the best. They made our trip feel like home even with the awful customer service experiences.
Also site 8 has no shade and the worst parking. Btw
The only people that work here that are nice is the host volunteers across from us Bonnie. They are the best. They made our trip feel like home even with the awful customer service experiences.
Also site 8 has no shade and the worst parking. Btw
翻译：游客中心的杰西服务态度极差。我办理入住时，她态度冷漠无礼，还重复收取了我的押金，导致我少付了55美元。她似乎不明白这一点，而且拒绝退款，尽管我的银行账户显示已经退款。她把我打发到公园财务部门，JT 居然也接不了电话。于是我又打电话回游客中心，接电话的是约翰，他的态度简直糟糕透顶。我再次寻求帮助时，他却百般推诿，不愿告诉我总经理的姓名和电话号码。我坚持要一个像石头一样迟钝的约翰告诉我总经理的名字，最后才联系到莎伦·富勒。希望我的投诉能让她改进员工的服务态度。
这里唯一友善的人是住在我们对面的志愿者邦妮。她们真是太棒了。即使服务体验糟糕透顶，她们也让我们的旅程感觉像在家一样。
另外，8号营地没有遮荫处，停车也很不方便。顺便提一句
这里唯一友善的人是住在我们对面的志愿者邦妮。她们真是太棒了。即使服务体验糟糕透顶，她们也让我们的旅程感觉像在家一样。
另外，8号营地没有遮荫处，停车也很不方便。顺便提一句
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