点评:Two stars Dundee tasting room we visited the tasting room in Dundee, not the Vineyard in Dallas although I wish we had our experience, although the wines were very good for the most part. The sole proprietor there who provided the tasting was very rude to us, especially upon our arrival. I was a brand new member at the 6 bottle level. I've canceled my membership since this initial visit. We were celebrating a birthday. The wines are much higher in cost than what I'm accustomed to paying, nonetheless, we enjoyed our time together, even though our host made it apparent to us that he'd rather we not be there. He was loud and aggressive in his tone toward us (a group of four women) he even said to me "slow your roll, girl!" when we first arrived in response to a basic question. Who speaks to customers like that?
There were two people when we arrived on a Saturday afternoon, that may have been our clue. After this experience I decided to cancel my membership. I emailed the manager asking him to cancel my membership it cost about $300 the six bottle level. He emailed me back telling me that they like to keep them a minimum of one year he offered me a glass of wine if I'd stay on which was really insulting. Once I wrote him back with the details of what we experienced there, I haven't heard a word since and that speaks volumes. I put my money where I'm a valued customer and experience incredible service and a great overall experience. This is a hard pass for me.
翻译:我们去了邓迪的品酒室——注意是邓迪的,不是达拉斯的那个酒庄,不过我倒希望我们去的是达拉斯的。总体而言,那里的葡萄酒确实不错。为我们提供品酒服务的店主态度极其恶劣,尤其是在我们刚到的时候。我当时刚以购买6瓶酒的优惠条件成为会员。自从那次光顾之后,我就取消了会员资格。我们此行是为了庆祝某人的生日。不过这里的酒价比我平时能接受的价格要高得多。不过,我们还是享受了在一起的时光,尽管房东明显希望我们不要待在那里。他对我们这群女子说话时声音很大且语气极具攻击性;我们刚到时,因为我问了个很普通的问题,他甚至对我说:“姑娘,冷静点吧!” 谁会这样跟顾客说话呢?
周六下午我们到达时,店里只有两个人,这或许就是个暗示吧。经历这件事后,我决定取消会员资格。我给经理发邮件,请求他取消我的会员资格。我购买的是包含六瓶酒的套餐,花费了大约300美元。他回复我说,他们希望会员能至少维持一年;还提议如果我继续续订的话就送我一杯葡萄酒,这真的很冒犯人。后来我把我们在那里的糟糕体验详细写信告诉他,但此后就再也没收到任何回复,这本身就说明了一切。我愿意把钱花在那些真正重视我这样的客户、能提供卓越服务且整体体验极佳的地方。对我来说,绝对不可行/我绝对不会接受。