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taunalayne
Two stars (Dundee tasting room)
Van Duzer Vineyards的点评
点评：We visited the tasting room in Dundee, not the vineyard in Dallas although I wish we had.
Our experience: although the wines were very good for the most part, the sole proprietor there who provided the tasting was very rude to us especially upon our arrival. Keep in mind I was a brand new member (I've cancelled my membership since this initial visit), however he set the tone. We were celebrating a birthday. The wines are much higher in cost than what I'm accustomed to paying. Nonetheless, we enjoyed our time together even though "our host" made it apparent to us that he'd rather we not be there (very loud and aggressive in his tone toward us four ladies, he even said to me "Slow your role girl!' when we first arrived in response to a basic question. Who speaks to customers like that? There were 2 ppl when we arrived on a Saturday afternoon. That may have been our clue. Never again.
After the experience, I emailed the manager asking him to cancel my membership (it costs about $300 for the 6 bottle level), he emailed me back telling me that they like to keep them for a minimum of one year. He offered me a glass of wine if I'd stay on which was really insulting. Anyway, once I wrote him back with the details of what we experienced at the tasting room, I haven't heard a word since. And that speaks volumes.
I put my money where I'm valued as a customer. This is a hard pass for me.
Our experience: although the wines were very good for the most part, the sole proprietor there who provided the tasting was very rude to us especially upon our arrival. Keep in mind I was a brand new member (I've cancelled my membership since this initial visit), however he set the tone. We were celebrating a birthday. The wines are much higher in cost than what I'm accustomed to paying. Nonetheless, we enjoyed our time together even though "our host" made it apparent to us that he'd rather we not be there (very loud and aggressive in his tone toward us four ladies, he even said to me "Slow your role girl!' when we first arrived in response to a basic question. Who speaks to customers like that? There were 2 ppl when we arrived on a Saturday afternoon. That may have been our clue. Never again.
After the experience, I emailed the manager asking him to cancel my membership (it costs about $300 for the 6 bottle level), he emailed me back telling me that they like to keep them for a minimum of one year. He offered me a glass of wine if I'd stay on which was really insulting. Anyway, once I wrote him back with the details of what we experienced at the tasting room, I haven't heard a word since. And that speaks volumes.
I put my money where I'm valued as a customer. This is a hard pass for me.
翻译：我们参观了邓迪的品酒室，并没有去达拉斯的葡萄园——不过真希望我们去了。
我们的体验：虽然大部分葡萄酒都相当不错，但负责品酒接待的老板对我们非常粗鲁，尤其是在我们刚到的时候。需要说明的是，我当时是新注册的会员（这次体验之后我就取消了会员资格），可他给整个体验定下了糟糕的基调。我们当时是在庆祝生日。这些葡萄酒的价格也远远高于我平时愿意支付的水平。即便如此……我们相处得很愉快，尽管“店主”明显表现出希望我们不要待在那里的意思（他对我们四个女士说话时声音很大且态度强硬，我们刚到时，我提出了一个简单的问题，他却对我说：“姑娘，冷静点！” 谁会这样跟顾客说话呢？我们是在一个周六的下午到的，当时店里只有两个人。这或许就是个警示信号吧。再也不会去了。
经历了这次之后……我给经理发邮件，要求取消我的会员资格（6瓶装套餐的价格约为300美元）。他回复我说，他们希望会员能至少保留一年。他还提议如果我继续续费的话就送我一杯葡萄酒，这真的很冒犯人。后来我把我们在品酒室的体验详细写下来回复给他，之后就再也没收到任何回音了。这就说明了一切。
我会把钱花在那些真正重视我的地方。对我来说，这家公司绝对不值得选择。
我们的体验：虽然大部分葡萄酒都相当不错，但负责品酒接待的老板对我们非常粗鲁，尤其是在我们刚到的时候。需要说明的是，我当时是新注册的会员（这次体验之后我就取消了会员资格），可他给整个体验定下了糟糕的基调。我们当时是在庆祝生日。这些葡萄酒的价格也远远高于我平时愿意支付的水平。即便如此……我们相处得很愉快，尽管“店主”明显表现出希望我们不要待在那里的意思（他对我们四个女士说话时声音很大且态度强硬，我们刚到时，我提出了一个简单的问题，他却对我说：“姑娘，冷静点！” 谁会这样跟顾客说话呢？我们是在一个周六的下午到的，当时店里只有两个人。这或许就是个警示信号吧。再也不会去了。
经历了这次之后……我给经理发邮件，要求取消我的会员资格（6瓶装套餐的价格约为300美元）。他回复我说，他们希望会员能至少保留一年。他还提议如果我继续续费的话就送我一杯葡萄酒，这真的很冒犯人。后来我把我们在品酒室的体验详细写下来回复给他，之后就再也没收到任何回音了。这就说明了一切。
我会把钱花在那些真正重视我的地方。对我来说，这家公司绝对不值得选择。
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