点评:Myself, my partner and two friends recently came to watch the Two Doors Down live show - it was absolutely incredible!
We were sat quite high up, though the view was still amazing! My partner had a slight issue with our seats as he didn’t realise how high up they were when booked, nor myself or him noticed until now that he was actually afraid of heights 🙈. However, it must have been about 20 minutes into the show and he had to leave as he said he felt light headed and sick.
When outside, a staff member noticed him in a bit of a haze and asked if she could help. Upon hearing, she made clear to him that he’s paid money for this show, so she was going to make sure he saw it one way or another.
She instantly issued us with new tickets in a lower section, free of charge and insisted we go back in and watch the show.
All four of us were moved to new seats with no extra cost. We tried to pay for this but she insisted she would not accept.
Whilst this might not seem like a big deal to many, it totally made our whole weekend and we are certainly viewing this as a massive deal!
Thank you so much for taking care of us all! We can’t wait to come back again (especially now that we know where we can sit)!
翻译:我、我的伴侣以及两位朋友最近一起去观看了Two Doors Down的现场演出——真的棒极了!
我们坐在比较高的位置,不过视野依然绝佳!我伴侣原本对我们的座位有些意见,因为他订票时没意识到座位有多高;直到现在我们才发现他其实有恐高症呢🙈。不过演出进行到大约20分钟时,他因为感到头晕恶心,不得不离场了。
到了外面之后……一位工作人员注意到他有些茫然失措,便询问是否需要帮助。听到后,她明确告诉他:他已经为这场演出付了钱,所以无论如何她都要确保他能看完演出。
她立刻免费为我们重新安排了位于较低楼层的座位,并坚持让我们回去继续观看演出。
我们四个人都免费被安排到了新座位上。我们试图付钱,但她坚决不肯接受。虽然对很多人来说这可能算不上什么大事,但它彻底点亮了我们的整个周末——我们绝对把它视为一件大事!
非常感谢你们悉心照顾我们所有人!我们已经迫不及待想再来了(尤其是现在我们知道该坐在哪里了)!