点评:We booked a fishing charter with high expectations after confirming ahead of time that it was a good season to catch fish. We specifically asked what we could expect to catch because we weren’t familiar with the area, and were reassured that fishing would be good.
Unfortunately, that was not the case at all. There had been a cold snap the week prior, and the fish were clearly not biting. We later found out this had already been the experience for previous trips as well, so this was not a surprise to the captain. Instead of being honest about the poor conditions and giving us the option to reschedule or cancel, they went ahead with the trip anyway.
What we ended up with was a very expensive boat ride with no real fishing success. The bait provided looked like frozen grocery store fish and was barely used. It did not feel like a professional or well-prepared fishing experience.
The most disappointing part was how the situation was handled afterward. Captain Brian agreed to provide a $300 refund due to the circumstances. However, weeks passed with no refund, and now weeks later he went back on his word, claiming he didn’t make any money on the trip—which is hard to believe given the minimal fuel usage and overall setup.
This experience felt dishonest and unprofessional. A bad fishing day can happen, but lack of transparency and failure to honor a promised refund is unacceptable. I would not recommend booking with this company
翻译:我们预订了一次钓鱼包船之旅,满怀期待,因为事先确认过现在是钓鱼的好时节。由于对这片海域不熟悉,我们特意询问了可能钓到的鱼,对方也保证说鱼情会很好。
然而,事实并非如此。前一周刚经历了一次寒流,鱼儿明显不咬钩。后来我们才知道,之前的几次出海也遇到过类似的情况,所以船长对此并不感到意外。他们没有坦诚告知糟糕的天气状况,也没有给我们改期或取消的选择,而是执意带我们出海。
结果,我们白白花了一大笔钱,却一无所获。提供的鱼饵看起来像是超市里卖的冷冻鱼,而且几乎没用过。整个过程完全没有专业性和准备充分的感觉。
最令人失望的是事后的处理方式。布莱恩船长同意退还300美元,理由是情况特殊。然而,几周过去了,退款杳无音信。又过了几周,他竟然出尔反尔,声称这次行程他一分钱都没赚到——考虑到油耗极低和整体配置,这实在令人难以置信。
这次经历让人感觉既不诚实又不专业。钓鱼运气不好或许情有可原,但缺乏透明度,而且不履行退款承诺,这是绝对不能接受的。我强烈建议不要选择这家公司。