点评:Hi this is the a member of staff from the Dun Cow in Durham.
We are having problems replying to your messages.
First of all thank you all for your positive and friendly reviews we appreciate it.
However we find that we have to reply to the latest one from Marc.
You and the woman who was with you came into the pub around 10.30pm.
You had obviously had drinks elsewhere and we were in two minds to serve the woman with you.We did to save the embarrassment.
As it was last drinks anyway.
You both then went into the lounge as bar as we had quite a rowdy crowd in the front.
A customer then approached us saying the woman had smashed a full wine glass and looked like she d had to much to drink that's the reason we did not serve her when she came back to the bar.
You both sat on your phones and we guessed your were writing a review .
You both had wrote one on Google reviews aswell but luckily they have taken the woman's off as it's a fabricated story.
We have to standby the licienceing laws at the pub and we will refuse people alcohol if we think they've had to much.
Please tell the full story if your are writing reviews .
Thanks
翻译:您好,我是达勒姆“Dun Cow”酒吧的工作人员。
我们在回复您的留言时遇到了一些问题。
首先,感谢大家留下积极友善的评价,我们非常感激。
不过,我们发现必须回复Marc发来的这条最新留言。
您和同行的女士大约在晚上10点半左右走进了酒吧。
显然你们之前已经在别处喝过酒了,我们当时犹豫着是否要给那位女士提供酒水。最终为了避免尴尬,还是为她提供了酒。
反正那也是最后一轮酒水供应了。之后你们俩就走进了休息室,因为我们前面有群相当吵闹的顾客。
这时有个顾客走过来跟我们说,那个女子把一整杯葡萄酒打翻了,看起来喝多了;正因如此,当她回到吧台时我们才没有给她服务。
你们俩当时都盯着手机,我们便猜测你们是在写评论。
你们确实也在谷歌评论区写了评论,不过幸运的是,由于内容纯属捏造,他们已经删除了那个女子的评论。我们必须遵守酒吧的执照法规;如果觉得顾客喝得太多了,我们会拒绝为其提供酒精饮料。
如果您要撰写评论,请讲述完整的故事。
谢谢。