点评:[Not a paid review]
We toured with Stokman Safari for ~7 days across Nairobi, Naivasha and Masai Mara.
Throughout the entire process, the entire team was extremely diligent, helpful and welcoming to say the least. Vanesa, who was the customer experience SPOC was extremely kind and approachable to talk to. She took regular feedbacks to ensure our experience was up to the mark.
The highlight of our experience however, was Steven, the tour guide. He went above and beyond to ensure we had the best spots for wildlife sightseeing, clicking photos. He is very passionate and proud of his Kenyan heritage, which rubs off on you the more you interact with him. He is very well versed with the region, knows the wildlife like the back of his hand. He's one of the most authentic tour guides I've ever had the pleasure of interacting with, in the sense that he truly cares about the client experience and will go the extra mile to ensure the utmost satisfaction.
Whenever I decide to visit Kenya next, I'm fairly confident Stokman Safari will be my go-to guides. For anyone uncertain, you won't regret it - and I mean it!
翻译:【非付费评论】
我们参加了Stokman Safari的旅行团,在内罗毕、奈瓦沙和马赛马拉进行了为期约7天的游览。
整个行程中,整个团队都非常尽职尽责、乐于助人且热情好客。客户体验负责人Vanesa非常友善,平易近人。她定期收集反馈,以确保我们的体验达到预期。
然而,我们此行最精彩的部分是导游Steven。他竭尽全力确保我们能找到最佳的野生动物观赏点并拍照留念。他对自己的肯尼亚血统充满热情和自豪,这种热情会随着与他交流的深入而感染到你。他对这片地区了如指掌,对野生动物了如指掌。他是我有幸接触过的最真诚的导游之一,因为他真正关心客户的体验,并会竭尽所能确保客户获得最大的满意度。
下次我再去肯尼亚的时候,我几乎可以肯定Stokman Safari会是我的首选向导。如果你还在犹豫,我保证你不会后悔——我说的都是真心话!