点评:Visited on Monday 30/3/26 for lunch for my daughter’s Birthday !
I’ve visited a few times before but for breakfast and had highly recommended your restaurant to the other guests.
Our visit started off with me returning my coffee - I had specifically asked for my Latte extra hot and it came barely warm ! This was changed for me !
Next our Kids meal - Sausage and Mash came without a Yorkshire pudding - we mentioned it to the server who then brought one !
Finally I had ordered Soup and Egg Mayo and watercress Sandwich !! The sandwich came with no Watercress !! I wouldn’t have bothered to mention this but one of my friends noticed and called the server over again !!
They changed the sandwich and returned it with salad cress on !!
I know these are not major problems but 3 issues on one order for 5 people didn’t look good !!
When I came to pay I wasn’t asked how our lunch had been otherwise I would have said !!
It’s really put me off and feel like I let my daughter and guests down !!
翻译:3月30日星期一,我为了庆祝女儿的生日,去你们餐厅吃了午餐!
我之前来过几次,都是吃早餐,也曾向其他客人强烈推荐过你们的餐厅。
这次用餐体验一开始就出了问题:我特意要求拿铁要特热,结果端上来的时候几乎是温的!服务员很快就给我换了一杯!
接下来是儿童餐——香肠土豆泥,结果没有约克郡布丁——我们跟服务员说了,她很快就补上了!
最后,我点了汤和鸡蛋沙拉西洋菜三明治!!三明治里居然没有西洋菜!!我本来不想说的,但是我的一个朋友发现了,又叫来了服务员!!
他们换了三明治,这次上面放了西洋菜!!
我知道这些都不是什么大问题,但是五个人点的餐,出现三个问题,感觉不太好!!
结账的时候,服务员没有问我午餐体验如何,不然我肯定会说的!!
这真的让我很沮丧,感觉辜负了女儿和客人的期望!