点评:Had no view of stage after paying £282 for 2 tickets. Complained at the venue to 2 staff members, nothing they could do. Emailed venue, automated response said they'd get back to me in 5 days. 6 weeks on, haven't heard back. Online chat said contact Ticketmaster, who passed me to promoters. Promoters say The Halls told them 'The section is not advertised as restricted'. Surely this comment doesn't mean it isn't restricted viewing, they just don't tell you because they want to sell 160 extra tickets. Have emailed The Halls again, no reply. Again online chat said contact Ticketmaster. I said I wanted the Halls to contact me, apparently the only port of contact is to email as they don't have any public phones. So if you have a complaint for the Halls, they have no customer service to contact and ignore any emails you send. Total joke!!!
翻译:花282英镑买了2张票,结果根本看不到舞台。我在场馆向两名工作人员投诉,他们也无能为力。我给场馆发了邮件,自动回复说会在5天内回复。6周过去了,杳无音信。在线客服让我联系Ticketmaster,Ticketmaster又把我转给了主办方。主办方说The Halls告诉他们“该区域没有标明为限制区域”。这难道不意味着它不是限制区域吗?他们只是因为想多卖160张票才故意隐瞒。我又给The Halls发了邮件,还是没有回复。在线客服再次让我联系Ticketmaster。我说我希望The Halls联系我,但他们说唯一的联系方式就是发邮件,因为他们没有公用电话。所以,如果你想投诉The Halls,他们根本没有客服,而且会无视你发的任何邮件。真是个天大的笑话!!!