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plesprue
Very Disappointed
Smith's Fort Plantation的点评
点评：It was terrible experience. We are preservation va members. Understand that they are geared to tours but we were going through the area and did not have that much time or certainty as to when we would arrive. It said it was open but front door was locked. We walk around back. It is locked. Some lady comes out. Offers the tour and mentions the fee. Tell her we are members (so no fee) but ask length of tour. She says 1hr. We are the only ones there...literally. I ask if we can just come inside as I
Understand the interior woodwork is great and we don't have an hour. She says No. She says we can walk to the fort if we want. Half a mile (in reality more than that). Points to a field. I clarify specifically that we are supposed to walk across the middle of the field and turn right at the trees. Basically she puts us on the wrong side of an electric fence. So we walk all that way and turn around and walk back because we were trapped. Clearly this lady has never gone to the site. As we come back I stop at the house expecting her again but there is a different gentleman. I tell him what happens. He tells me I misunderstood about coming inside that of course we could come inside and look and go to the gift shop. I did not misunderstand. He then offers to tell me how to walk back to the fort area. Of course by this point we would not bother. Tell him incompetence and lack of customer service is one thing but safety is a different level .
Understand the interior woodwork is great and we don't have an hour. She says No. She says we can walk to the fort if we want. Half a mile (in reality more than that). Points to a field. I clarify specifically that we are supposed to walk across the middle of the field and turn right at the trees. Basically she puts us on the wrong side of an electric fence. So we walk all that way and turn around and walk back because we were trapped. Clearly this lady has never gone to the site. As we come back I stop at the house expecting her again but there is a different gentleman. I tell him what happens. He tells me I misunderstood about coming inside that of course we could come inside and look and go to the gift shop. I did not misunderstand. He then offers to tell me how to walk back to the fort area. Of course by this point we would not bother. Tell him incompetence and lack of customer service is one thing but safety is a different level .
翻译：这是一次糟糕的经历。我们是文物保护协会的会员。我知道他们主要接待游客，但我们只是路过那里，时间有限，也不确定什么时候能到。网站上说开放，但正门锁着。我们绕到后面，门还是锁着的。这时一位女士走了出来，询问是否可以带我们参观，并提到了费用。我们告诉她我们是会员（所以不用付费），但问参观时长。她说1小时。当时只有我们两个人……真的只有我们。我问能不能直接进去参观，因为我知道里面的木工很精美，而且我们也没有1个小时的时间。她说不行。她说如果我们想的话，可以步行去堡垒。大概半英里（实际上远不止）。她指着一片田地。我特意解释说，我们应该穿过田地中间，然后在树林那里右转。结果她把我们带到了电网的另一边。我们走了那么远，只好掉头往回走，因为我们被困住了。显然，这位女士从来没去过那里。回来的路上，我停在房子前，以为她还会在那里，结果却换了个男人。我把刚才发生的事告诉了他。他说我误解了进去的意思，当然我们可以进去看看，去礼品店逛逛。我并没有误解。然后他提出要告诉我怎么走回堡垒区。当然，到了这个时候，我们根本不会费心思了。我告诉他，服务态度差劲是一回事，但安全问题又是另一回事。
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