Outstanding Service in our recent Kumaon Uttarakhand, MahaAvatar Bababji,Drona,Jhula Devi, Sun, Golu, Kasar
Augy travels的点评
点评:Saw the reviews and contacted Manisha at Augy. We both discussed and she curated a special itinerary for us as we wanted to be on an off-beat trail to suit our interests & other things like our age factor and luxury stds. Was patient with many iterations and then her boss Tanmay took over from there. My friend insisted on some last minute change of properties with upgrades like Club Mahindra at Binsar, Echor at Ranikhet, Himalayan Retreat at Kausani and Fortune ITC at Haldwani. In fact, 2 days b4 travel, we changed our halt from Bhimtal to Haldwani which was also accommodated by Tanmay without any complaint nor any extra money. We were 1st a group of 4, then we added 1 and then 2 weeks b4 travel, added 1 more. We started with Sedan, then Innova and then finally TT. Everything was arranged to the t ......exceptional coordination throughout from prepn to reaching back home in B'lore. Daily weather updates, road blocks, Plan B re-routing with extra kms but did not crib about extra money, road & weather condn being inclement, driving was restricted to 8 AM to 5 PM, which every single day got extended to 7 PM, not charged though contract read Rs. 200/hr ........list is endless.........small but large as gestures. Never knew them until we saw the site accidentally thro' a holiday aggregator portal.......extremely happy to hv contacted them. To Manisha & Tanmay -- thank you from the bottom of our hearts......Prayers & Wishes to continue to excel in the service level standards.....remain grounded as you are & May God Bless you to guide & take more such of us to places dearer in Dev Bhoomi Uttarakhand. We will certainly reach out to you & widely recommend you to our family, friends and society members.
翻译:看了各种评价后,我们联系了Augy的Manisha。我们进行了深入讨论,她为我们量身定制了一条特色行程,因为我们希望走一条小众路线来契合我们的兴趣,同时也考虑到了我们的年龄因素以及对奢华体验的要求。她耐心地根据我们的要求多次调整方案,之后她的上司Tanmay接手了后续工作。我的朋友坚持在最后时刻对住宿安排做一些升级调整,比如改订了宾萨尔的Club Mahindra、拉尼凯特的Echor、考萨尼的Himalayan Retreat以及哈尔德瓦尼的Fortune ITC。事实上……在出发前两天,我们把住宿地点从比姆塔尔改到了哈尔德瓦尼。Tanmay毫无怨言且没有收取任何额外费用就满足了我们的要求。起初我们是一个4人小组,后来增加了一人;又在出发前两周增加了另一位成员。我们一开始乘坐的是轿车,之后换成Innova,最后则选择了TT。从准备工作到顺利返回班加罗尔的家,所有安排都井然有序……整个过程中协调工作堪称出色。每日天气更新、道路封锁情况也都有及时通报。他们制定了备用路线方案,虽然增加了行驶里程,但并未对额外费用提出异议。当时道路和天气状况恶劣,规定行车时间仅为早上8点至下午5点,可这一时间后来每天都被延长至晚上7点,而合同中规定的收费标准为每小时200卢比,即便如此也并未收取额外费用……类似事例不胜枚举……这些虽是小事,却体现了极大的诚意。此前我们根本不知道有这家公司,直到偶然间通过一家旅游预订网站发现了他们……能联系上他们,我们真的欣喜不已。Manisha和Tanmay,我们由衷地感谢你们……祈求上帝保佑,愿您在服务水平上继续出类拔萃……愿您始终保持谦逊本色。愿上帝指引您,帮助更多像我们这样的人前往神圣的北阿坎德邦。我们一定会与您联系,并将您大力推荐给我们的家人、朋友以及社会各界人士。