点评:Today, October 11th, at 4:15 p.m., I visited the Strahov Monastery with my parents.
At the entrance to the monastery library, there was an older woman whose job is to check that visitors have their tickets before allowing them in. This woman was extremely rude and disrespectful—not only toward us, but also toward other visitors. Without my consent, she pushed me and shut the door in my face. In a curt and disrespectful manner, she also refused to explain where we could purchase the tickets.
This is not the kind of behavior one expects when visiting such an important and emblematic site. The first quality any staff member at a place like this should have is basic courtesy and kindness. In short, this woman does her job very poorly.
Furthermore, she refused to give us her name or the name of her supervisor.
翻译:今天,10月11日下午4点15分,我和父母一起参观了斯特拉霍夫修道院。
在修道院图书馆的入口处,有一位年长的女士,她的职责是检查游客是否持有门票才允许其入内。这位女士极其粗鲁且无礼——不仅对我们如此,对其他游客也是一样。未经我同意,她推了我一把,还当着我的面关上了门。她态度生硬且毫无敬意地拒绝告诉我们哪里可以购买门票。参观这样一个重要且具象征意义的景点时,人们绝不会期望遇到这种举止。像这样的场所,工作人员最起码应具备的素质就是基本的礼貌与友善。简而言之,这位女士的工作表现极其糟糕。
此外,她还拒绝告诉我们她的名字以及她上司的姓名。