点评:We’ve just returned from an amazing seven day TUI Magical Danube cruise. We knew before we arrived that things might not go exactly to plan because of the low Danube water levels, but we still felt lucky to have the opportunity to enjoy this kind of holiday. We’d never been on a river cruise or visited these places before, so we were determined to make the most of it.
With the itinerary adapting as we went, it became more of a magical mystery trip -you never quite knew what tomorrow would look like! We were lucky to visit Bratislava, Vienna and Budapest, admittedly by coach, and also stop at Tulln, Krems, Linz and Melk along the river. The different cultures and architecture, along with the information shared by our guides, gave us some fond memories we’ll treasure.
We initially travelled alongside other TUI ships, which was a different experience. Sometimes another ship was moored right outside our French windows, so we couldn’t open them without looking straight into another cabin. This is apparently normal on river cruises. Later, we moved to a different dock from the other ships, so we had no problem with our room view. The change worked really well for us, though it was clear that the different arrangements were more disappointing for some guests.
Throughout the changes, the crew worked incredibly hard to make the best of a constantly shifting situation shaped by the river conditions, changing plans from head office and the different expectations and needs of guests.
A special thank you to our Cruise Director, Peer, who seemed to be everywhere, supporting guests and managing changes, questions and concerns with tremendous care, understanding and patience. We kept wondering whether he ever slept - he seemed to be available around the clock!
We’re also so grateful to Maria, Anna and Alex from the entertainment team. Their evening shows, singing and choreography were fantastic, and they were up early helping with excursions too. They brought so much energy and warmth to the week, with lovely extras from jewellery making to the silent disco.
The TUI Skyla is a lovely 5 star ship. Our room was an excellent size for a river boat, and Dona looked after it beautifully, keeping it tidy and ready whenever we returned. The food was plentiful and outstanding, beautifully presented too, with wonderful choices across both restaurants. A huge shout-out to the chefs and the exceptional waiting staff, including Zaw, who looked after us so well.
Phyo and Michael from the bar team were fantastic. They made us feel so welcome, mixed great cocktails and kept our glasses topped up. A special mention for Yar Zar, whose huge smile each evening and great drink recommendations made our evenings that extra bit special. ;)
We recognise that the cruise wasn’t the same experience for everyone. Last-minute itinerary changes meant the ship once had to leave earlier than expected, so some guests missed it and had to be taken by coach to the next stop. Longer coach journeys were also needed to deliver parts of the itinerary as plans changed. We understand that the changes and delays were very frustrating for some guests and affected their enjoyment of the cruise.
For us, the team, the ship, the food, the entertainment and the chance to discover these places made it a truly special week.
We’ve come home with lovely memories and would recommend the cruise to anyone happy to be flexible when river conditions affect the plans, and open to coach trips!
Thank you to everyone on board who made our time together so memorable. Well done, everyone! xx
翻译:我们刚刚结束了一场为期七天的、令人难忘的TUI多瑙河梦幻之旅。出发前我们就知道,由于多瑙河水位偏低,行程或许无法完全按计划进行,但我们仍觉得能有机会享受这样的假期实属幸运。我们以前从未参加过河轮游,也从未到访过这些地方,因此下定决心要充分利用这次机会。
随着行程的推进,计划也不断做出调整。这次旅行渐渐变成了一场充满魔幻色彩的神秘之旅——你永远不知道明天会发生什么!我们很幸运能够游览布拉迪斯拉发、维也纳和布达佩斯,虽说都是乘大巴前往的;沿途我们还顺道参观了图尔恩、克雷姆斯、林茨和梅尔克等河畔小镇。各种不同的文化与建筑风格,再加上导游提供的丰富讲解,为我们留下了许多值得珍藏的美好回忆。
起初,我们是与其他TUI旗下的游轮一同航行的,那种体验也别有一番风味。有时,另一艘船就停泊在我们法式窗户外面,因此如果不直视另一艘船的船舱的话,我们就无法打开窗户。在河轮旅行中,这种情况似乎很常见。后来,我们被安排到了另一处码头,那里的其他船只很少,于是我们的房间视野也就没有任何问题了。这一变动对我们来说挺不错的,不过很明显,这种不同的安排让一些乘客感到失望。
在整个调整过程中。整个团队付出了巨大努力,以便在受河流状况、总部的计划变更以及游客们各异的需求与期望所影响的不断变化的环境中,尽可能做到最好。
特别要感谢我们的游轮总监皮尔——他似乎无处不在:悉心照料每一位游客,以极大的细心、理解与耐心来应对各种变动、疑问及顾虑。我们一直在想,他到底有没有睡觉呢?他似乎全天候都在为大家服务啊!我们也要衷心感谢娱乐团队的玛丽亚、安娜和亚历克斯。他们晚上的表演、演唱以及舞蹈编排都棒极了;他们还早早起床协助组织各种游览活动。这一周里,他们为我们带来了无尽的热情与温暖,还安排了诸如制作首饰、无声迪斯科等有趣的活动。
TUI Skyla是一艘非常棒的五星级游轮。对于我们乘坐的河轮来说,我们的房间大小恰到好处;多娜把房间打理得井然有序,每当我们回来时,房间都整洁如新。食物种类繁多且美味绝伦,摆盘也十分精致;两家餐厅都提供了令人满意的选择。在此要特别感谢各位厨师以及出色的服务团队,尤其是细心照料我们的Zaw。
酒吧团队的Phyo和Michael表现卓越。他们让我们倍感亲切,调出了美味的鸡尾酒,还不停地为我们添酒。尤其要提一下Yar Zar——他每晚都面带灿烂的笑容,提供的饮品建议也让我们的夜晚更加美好难忘。我们明白,这次邮轮之旅对每个人而言体验并不相同。由于行程安排临时变更,船只不得不比原定时间提前出发,导致部分游客未能赶上,只能通过大巴前往下一站。随着计划的调整,为了完成行程中的部分环节,也不得不安排更长时间的大巴行程。我们理解,这些变动与延误让一些游客倍感沮丧,也影响了他们享受邮轮之旅的心情。
对我们而言,整个团队、船只以及食物……丰富多彩的娱乐活动以及探索这些地方的契机,让这一周变得格外特别。
我们带着美好的回忆回到了家。我们向所有愿意根据河流状况灵活调整行程、并且乐意乘坐大巴出游的朋友们推荐这次游轮之旅!
感谢船上每一位让我们共度时光变得如此难忘的人。大家干得好!xx