点评:This is Richard i have booked your cabin for 1st week of season. After thoroughly weighing my options, i cannot attend the fun. I am on hospice, awaiting kidney transplant. I was told i cannot recieve a refund which is very unfortunate. I have given several months advance notice that i could not attend. I was told the owners would call me back march 9th. No call. I called back and was told to give my reservation away if i could not attend. Literly dying here and you give me run around trying and scrambling to find someone to take my spot over. Terrible customer service, And your greed will be your anchor. Anyone want the 1 week package for 3 people in cabin 1st week of the season with 500.00 worth of dirt, let me know. Be great if i got some money back as SSI has not kicked in as of yet. Semper Fi.
Let me know ASAP please.
Richard
翻译:我是理查德,我预订了你们的木屋,入住第一周。经过慎重考虑,我无法参加这次活动。我正在接受临终关怀,等待肾移植。很遗憾,我被告知无法退款。我提前几个月就通知了你们我无法参加。你们说老板会在3月9日给我回电,结果没有接到电话。我再次致电,却被告知如果我不能参加,就把预订转让出去。我即将离世,你们却让我疲于奔命,到处找人顶替我的位置。你们的客户服务太差劲了,贪婪终将害死你们。有没有人想要第一周入住木屋的三人套餐,外加价值500美元的泥土?请联系我。如果能退我一些钱就太好了,因为我的社会保障金还没到账。永远忠诚。
请尽快回复。
理查德