下载App
资质规则
旅行
账户
Tripadvisor用户
Just ugh
Harrah's Laughlin的点评
点评：Worst hotel ever from start of trip to end. Upon arrival, front desk service was horrible- the girl that checked us in seemed to not like her job. Very dry and sarcastic when she didn’t need to be. We stayed in the “renovated” north tower and the room was basic so I would have loved to see what the other tower rooms looked like. It was soooo hot in the rooms too! AC barely trickled out which made it uncomfortable. Almost made a run to Walmart to get a fan. Elevators are hot and stuffy…and the long lines just to get on the elevator was ridiculous!!!!!! I was on the 10th floor and would have to go outside and take the stairs up a few flights then try to get on from there. The first night I walked the whole way up. I grabbed a slice of pizza from the Pin Up Pizza and I feel it was from when they first opened because it was hard and the cheese didn’t even melt after they placed it in the oven and it was almost $9! I couldn’t even eat it! Ordering from Smashburger was crazy. Took 45 mins just for a 3pc chicken tender! No sides, no drink. And they touch everything with the same gloves! They call people from other departments to help out which was weird to me. We got a cabana at the beach river that we paid almost $400 for that listed there would be a safe/locker just to find there wasn’t one yet they had some for the little straw huts that were less money. We couldn’t even all get in the water at the same time due to not wanting to leave our valuables unattended. We ordered food from the restaurant to our cabana and it took 50 mins for just a simple breaskfasg and I received it cold! Not even a little warm and paid $30. It took over an hour for my friends to receive a quesadilla and wings. The cleaning staff did not clean for all the days I was there and I’m not talking about my room- but a guest had left a heap of trash outside of their door and it was there for two nights in a row (was still there when I vacated.) My friend did not enjoy his bday. Save your money! They get you with the deal but please go elsewhere and pay a little more for another hotel. This was both of our first times to Laughlin and we won’t be back.
翻译：从旅行开始到结束，这家酒店简直是最糟糕的选择。刚抵达时，前台服务极其糟糕——为我们办理入住的女孩似乎根本不喜欢自己的工作。她说话冷冰冰的，还带着讽刺意味，其实完全没必要这样。我们住在经过“翻新”的北楼，房间设施极为简陋，我真想看看另一栋楼的房间是什么样的。房间里也热得要命！空调几乎不怎么出风，让人浑身不自在。我差点跑去买个风扇呢。电梯里又热又闷……为了挤进电梯而排起的长队真是荒谬至极!!!!!! 我住在10楼，不得不先走到室外，爬几层楼梯后再试图乘电梯上去。第一天晚上我硬是步行上去了。我从Pin Up Pizza买了一片披萨，感觉那是他们刚开业时卖的，因为披萨硬得不行，放进烤箱后奶酪都没融化，而价格竟然接近9美元！我根本吃不下去！从Smashburger下单真是一场噩梦。仅仅为了买3块鸡柳就等了45分钟！连配菜和饮料都没有。而且他们用同一副手套接触所有食物！他们还从其他部门叫人来帮忙，这让我觉得很奇怪。我们在Beach River订了一间小屋，花了近400美元，宣传上说那里有保险箱/储物柜，结果我们发现根本没有；不过他们倒是给那些价格更便宜的简易小屋配备了这种设施。由于不想让贵重物品无人看管，我们甚至没法同时下水。我们从餐厅点餐送到小屋，结果一份简单的早餐竟然花了50分钟才送到，而且送到时已经冷透了！一点热气都没有，而我们为此支付了30美元。我的朋友们要等了一个多小时才收到玉米饼和鸡翅。在我逗留期间，清洁人员并没有每天都打扫——我说的不是我的房间。实际上，有位客人把一堆垃圾丢在门外，那些垃圾连续两个晚上都留在那里（我退房时它们还在）。我的朋友也没能好好庆祝他的生日。省下钱吧！他们用优惠套餐吸引顾客，但还是请去别的地方，多花点钱住其他酒店吧。这是我们俩第一次来拉夫林，以后也绝不会再来了。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
