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douglasbvasey
Tasty food -poor and slow service. Not worth the wait
Lost Shore Surf Resort的点评
点评：My family and I came to lost shore canteen last night for the quiz and to get dinner. The experience was less than ideal. We ordered food via the app, after about 10 min someone came to the table to tell us the had "ran out of chicken" so we asked for sausage on the pizza in place of the chicken. After 30 minutes the food arrived and the pizza was not what we had asked for, we spoke to a member of staff who when away to find out why. This member of staff never returned and we later found out just went home ! So we eat the pizza as there was no feedback from the team. After the main we wanted to order dessert, we went to the app and for some reason the desserts were not listed. we qued for 15 min to order at the bar. It then took a further 30 min for the cinnamon dough balls to arrive (after multiple trips to the bar to ask where they were). The "manager" behind the bar just blamed the pizza place, and made excuses that they were busy. However I find that hard to believe as while we were waiting on our order both staff from the pizza place had time to play with sticky toy men, throwing them on the walls and ceiling like 5 yr olds ! I find the service shocking, the managers response less than helpful and over all a very poor experience.
As a side not the quiz was well ran and good fun. Shame about the rest of the experience.
As a side not the quiz was well ran and good fun. Shame about the rest of the experience.
翻译：昨晚我和家人去Lost Shore Canteen参加问答游戏并吃晚餐。体验非常糟糕。我们通过App点餐，大约10分钟后，有人过来告诉我们“鸡肉卖完了”，所以我们要求把披萨换成香肠。30分钟后，食物终于上来了，但披萨并不是我们点的。我们和一位工作人员沟通，但他却离开了去询问原因。后来我们才知道，这位工作人员已经下班回家了！由于没有得到任何反馈，我们只好吃了披萨。主菜之后，我们想点甜点，打开App却发现甜点选项不见了。我们排了15分钟的队才在吧台点餐。之后，肉桂面团球又过了30分钟才上桌（期间我们多次去吧台询问）。吧台后面的“经理”只是把责任推给披萨店，并找借口说他们很忙。然而，我很难相信这一点，因为在我们等餐的时候，披萨店的两名员工竟然有时间玩粘性玩具人，像五岁小孩一样把它们扔到墙上和天花板上！我觉得他们的服务糟透了，经理的回应也毫无帮助，总而言之，这是一次非常糟糕的体验。
顺便一提，问答游戏组织得很好，也很有趣。可惜的是，其他方面都令人失望。
顺便一提，问答游戏组织得很好，也很有趣。可惜的是，其他方面都令人失望。
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