点评:AVOID AT ALL COSTS.
From the VERY FIRST DAY, Febryan was messaging me at 1 AM asking me for money for a supposed “personal emergency”, promising he would pay me back the next day. This had absolutely nothing to do with a surf session or a cancellation: from the very beginning, we were already receiving completely inappropriate personal requests for money.
After that, it was NON-STOP: dozens of messages, repeated requests for money, pressure to pay in advance, and even pressure to pay THE FULL AMOUNT before even seeing him.
In the end, we paid him a 1.5 MILLION IDR deposit, then another 500,000 IDR after our only actual cancellation. That means 2 MILLION IDR paid in total, despite the fact that we only actually completed ONE SINGLE session with him.
Even after that, he kept asking for more money, and the situation became genuinely uncomfortable. He asked for OUR ADDRESS saying he wanted to come and see us, which we clearly experienced as an attempt to intimidate us. He also claimed that he had contacted IMMIGRATION about us.
All of this over a disagreement about a few surf sessions, while he had already received 2 MILLION IDR from us.
On the surf side, he also took us several times to spots with basically no proper conditions, wasting our time and even an entire day, and then later tried to present those situations as if WE had cancelled multiple sessions. That is simply false: our only real cancellation was the last one.
Between the personal requests for money at 1 AM, the endless messages, the constant pressure to pay, asking for our address, bringing up immigration, and then rewriting what actually happened, the whole experience became completely UNBEARABLE.
I have never experienced such an oppressive client relationship for something as simple as surf sessions.
AVOID AT ALL COSTS if you just want to surf without receiving 50,000 messages, constant requests for money, and this kind of pressure.
翻译:无论如何都要避免。
从第一天起,Febryan就在凌晨1点给我发消息,以所谓的“个人紧急情况”为由向我要钱,还承诺第二天就会偿还。这完全与冲浪活动或行程取消毫无关系:从一开始,我们就不断收到这种完全不合时宜的私人索款请求。
此后更是没完没了:数十条消息、反复的要钱请求,还有预付费用的种种施压。甚至要求我们还没见到他之前就支付全额费用。
最后,我们给他支付了150万印尼盾作为定金,后来在我们唯一一次真正取消预约后,又支付了50万印尼盾。也就是说,我们总共支付了200万印尼盾,尽管实际上我们只和他进行过一次课程。
即便如此,他仍不断索要更多钱款,情况变得相当令人不适。他还询问我们的住址,声称想要来找我们。我们明显感觉到这是一种试图恐吓我们的手段。他还声称自己已经就我们的情况联系了移民局。
这一切都只是因为几个冲浪时段安排上的分歧,而实际上他早已从我们这里收到了200万印尼盾。
在冲浪方面,他还多次带我们去那些根本不具备合适冲浪条件的地点,浪费了我们的时间,甚至浪费了一整天。后来,他竟试图把那种情况说成是我们取消了多次冲浪课程。这完全是谎言:我们真正取消过的只有最后一次。
从凌晨1点发来的私人要钱请求、没完没了的消息、持续不断的付款施压、索要我们的地址、拿移民问题来威胁,再到歪曲事实经过,整个经历简直让人无法忍受。
对于冲浪这种简单的活动而言,我从未经历过如此令人窒息的客户关系。
如果你只是想安心冲浪而不想收到五万条消息,那无论如何都千万别选择他们。不断索要钱财,以及这种压力。