点评:I booked a massage in the spa at the hotel and half a day pass at the preluna beach club. The spa was closed and I was told I must have booked on the wrong day. Finally someone worked out the massages were in a room. I was told to wait at reception. While I waited I observed a lot of chaos and unhappy guests complaining about things. Seemed really disorganised. I waited 45 minutes past my booked time and the masseuse explained that the people booking the treatments massively overbook her and so she is always late. The massage was amazing. I was told to take my coupon to the preluna beach club. They were not interested and waved me in. I had booked a sunbed but there was no system and non free. The sunbeds are touching each other. I sat by the sea which is outside of the club. There is public access to the sea so I didn’t need to book the beach club. The changing rooms are not air con and dirty, smelly. Pool was nice but very busy and small. 3 stars is for the massage.
翻译:我预订了酒店水疗中心的按摩服务,还买了Preluna海滩俱乐部的半天通票。结果水疗中心却关门了,工作人员告诉我可能订错日期了。后来才有人发现按摩服务其实是在某个房间里进行的。他们让我在前台等候。等待期间,我目睹了一片混乱的景象:许多客人满脸不悦,不停地抱怨着各种问题。整个场所看起来毫无秩序可言。我在预约时间过后又等了45分钟,按摩师解释说预订服务的人实在太多,导致她总是迟到。按摩体验非常棒。有人告诉我带着优惠券去Preluna海滩俱乐部,但那里的工作人员根本不感兴趣,只是挥手让我进去。我事先预订了日光浴床,但那里根本没有相关管理系统,而且日光浴床也并非免费使用。那些日光浴床彼此挨得很近。最后我选择坐在俱乐部外的海边。由于这片海域对公众开放,其实我根本没必要预订海滩俱乐部的服务。更衣室没有空调,又脏又有异味。泳池不错,但人太多且面积很小。给3颗星是因为按摩服务。