点评:ZERO STARS
Absolutely TERRIBLE first experience. We drove out to this park for the first time because Google clearly says they are OPEN. There was no clear signage, nobody around to tell us where to check in, and no obvious indication that we weren’t supposed to be riding.
We unloaded and started riding because, again, the park was listed as open. When the owner finally approached us, i was more than completely respectful and immediately told her we would leave. Instead of simply explaining the situation like a normal business owner, she was unbelievably rude, unfriendly, and completely unprofessional.
We were new customers who had never been to this park before. We weren’t trying to sneak in or cause problems. We went off the information THEY had posted on the page she claims she runs (which is wrong on google and facebook). A simple “Hey, we’re actually closed today” would have been enough. Instead, we were treated like we were trespassing criminals.
If you don’t want people showing up when you’re closed, UPDATE YOUR GOOGLE AND FACEBOOK BUSINESS PAGE (both are wrong on hours, address and open status. Which was expressed/shown as a form of misunderstanding/communication on my part) and put up some clear signage. It’s really not that difficult.
The way we were treated was completely unnecessary and left an awful impression. There are plenty of places to spend our money where customers are actually welcomed and treated with basic respect while not driving thru a mile of literal garbage before you even unload the machines.
We will absolutely NEVER be returning, and based on this experience, I would never recommend this place to anyone. And Will quite literally turn every person away from "park". The attitude of the owner alone was enough to ruin the entire experience.
翻译:零星评价
第一次体验简直糟糕透顶。我们第一次开车前往这个公园,因为谷歌上明确写着公园是开放的。但现场没有任何明显的指示牌,也没有人可以询问登记处的位置;更没有任何迹象表明我们不应该在此骑行。
由于公园被标注为开放状态,我们便卸下装备开始骑行。后来公园老板终于走过来,我表现得极为恭敬,立刻告诉她我们会离开。她并没有像普通商家那样简单地解释情况,反而表现得极其无礼、冷漠,完全毫无专业素养。
我们是初次光临这家公园的顾客。我们并没有试图逃票或制造麻烦。我们只是依据他们发布在页面上的信息才前来的——不过那个页面在谷歌和脸书上显示的信息其实并不准确。其实只要说一句“很抱歉,我们今天不营业”就足够了。然而,她却……我们被对待得就好像是非法闯入的罪犯一样。
如果你不希望在关门时还有人来访,那就更新一下你的谷歌和脸书商家页面吧(这两个页面上的营业时间、地址以及营业状态都有错误。这其实是我这边理解或沟通上的失误)。另外,也请贴上一些清晰的指示牌。这真的并不难。
我们受到的对待完全没必要,也给人留下了极差的印象。有很多地方值得我们花钱消费——在那里顾客确实受到欢迎,也能得到最基本的尊重;而且你不必在卸下货物之前先穿过一英里长的垃圾堆。
我们绝对不会再光顾了。基于这次的经历,我绝对不会向任何人推荐这个地方。实际上,店主会直接把每一个想进来的人都拒之门外。光是店主的那种态度就足以毁掉整个体验。