点评:I wish that I could give 0 stars.
I've lost so much sleep over this horrible place.
We were supposed to visit a month ago, and signed up for the experience and paid extra to have them photograph our experience as this was to be our rainbow babies 6 month photos. So we splurged. It was almost $1000 USD. This was a very big expense for us. We were traveling from Edinburgh and hit traffic.
(We are not from this country and thought we gave ourselves an extra HOUR according to google maps.) We told them we were running late TWO HOURS before arrival. They said they couldn't accommodate us if we were more than 15 min late but to "drive safe." I asked it we could shorten the experience. "No." I asked if we could reschedule. No answer. So we got several speeding tickets trying to make it. We were 20 min late rather than 15 and they locked the gates and stopped answering us.
We sat outside of the gates and I cried for 30 minutes.
THEY KEPT OUR MONEY.
SCAMMERS!!
翻译:我真希望能给0颗星。
因为这个糟糕的地方,我彻夜难眠。
我们原定一个月前来参观,还特意报名参加了相关体验项目,还额外付费让他们为我们拍照——这本是我们“彩虹宝宝”6个月大的纪念照。所以我们花了很多钱,将近1000美元。这对我们来说是一笔不小的开支。我们从爱丁堡出发,途中遇到了堵车。
(我们不是这个国家的人,原本按照谷歌地图的计算,以为自己多预留了一个小时的行程时间。)我们在预计到达时间前两小时就通知他们我们会迟到。他们说如果迟到超过15分钟就无法接待我们,但让我们“开车小心”。我询问能否缩短体验时长,得到的答复是“不行”。我又问能否重新安排时间,却得不到任何回应。于是我们为了赶时间而超速行驶,结果收到了好几张超速罚单。我们最终迟到了20分钟,而非15分钟,他们立刻锁上了大门,也不再回复我们的消息。
我们坐在大门外,我哭了30分钟。
他们扣下了我们的钱。
骗子!!