点评:They are liars. Nice website, easy booking - but I don't think they ever intend to provide a 'reliable and comfortable boat shuttle service' as they say they will on their website. They make you believe you are booking that, but throw you own the public shuttle that is chaotic and jam packed. We booked ahead of time online with them because we wanted a 3PM departure rather than the public 4PM departure and the comfort of not being on the public boat. We parked in their secure parking (which was fine) and then were driven to the dock (the driver speed like crazy) and told to wait in the restaurant and the captain would come and get us. 3PM came and went with nobody coming to us or giving us information as to what was going on. 4PM arrives and we find someone to talk to and they tell us we are on the public shuttle and it always goes at 4PM and implied it is the same as the Drake Bay Shuttle. The guy was extremely rude and wouldn't answer me when I asked why we were being lied to and ripped off. If we wanted the public boat, we would have just booked that and paid way less. The public boat ended up leaving at 4:30 - so 90 minutes were just wasted sitting at the dock. What was supposed to be an easy transfer turned into a chaotic mess. We met another couple the next day who had the exact same thing happen to them a few days before - so this is very likely a scam.
翻译:他们是骗子。网站看起来不错,预订也很方便——但我认为他们根本没打算像网站上说的那样提供“可靠舒适的船只接驳服务”。他们让你以为你订的是那种服务,结果却把你扔到拥挤不堪、混乱不堪的公共接驳船上。我们提前在网上预订,是因为我们想要下午3点出发,而不是下午4点的公共接驳船,而且也想避开拥挤的公共船。我们把车停在他们安全的停车场(这倒没什么问题),然后被送到码头(司机开得飞快),让我们在餐厅等,说船长会来接我们。下午3点到了,却没有人来接我们,也没有人告诉我们到底发生了什么。到了4点,我们终于找到人问话,对方却告诉我们,我们坐的是公共接驳船,而且这趟接驳船总是下午4点出发,还暗示说和德雷克湾接驳船一样。那个人态度极其恶劣,当我问他为什么要骗我们、宰我们时,他根本不回答。如果我们想坐公共船,直接订船就行了,价格会便宜得多。结果公共船4点半才开,白白浪费了90分钟在码头干等。原本应该是一次轻松的换乘,结果却变成了一场混乱。第二天我们又遇到一对夫妇,他们几天前也遇到了完全一样的情况——所以这很可能是个骗局。