点评:I do not recommend this place as value for money.
Visited today with my family (2 adults and 2 children) paid £48! We were very disappointed to see so few butterflies. My husband went and spoke to management to express how we felt and request a refund but they were not interested and informed him there are approximately 200 butterflies there but the butterfly house is so big they didn’t have an impact, we could hardly see any. Management said they had only recently reopened for 2026 and later in the season it will be full of butterflies when it’s warmer and better weather. That maybe so but at this stage of the season the entrance fee should reflect that or better still don’t open yet. The man who gave the talks about the few butterflies, fish and reptiles was very knowledgeable (he needs a microphone though as it wasn’t easy to hear him). He was particularly friendly and liked to get to know his visitors, I felt bad for him as he tried his best. The guy on the front desk was also very friendly and interested in my son’s football shirt. My daughter loves animals and nature and we’re lucky that she didn’t react badly to the lack of butterflies and we were amazed she wasn’t bored. She is SEN and likes calm environments so she was quite happy there, £48 is too much to pay for what we experienced though. Previous butterfly houses we’ve visited in Stratford-on-Avon and Aberystwyth were full of butterflies everywhere and we spent the best part of a day at each place. We’re on holiday for a week and expect value for money but that isn’t what we’ve had today.
翻译:我不推荐这个地方,性价比不高。
今天我和家人(两个大人两个小孩)去了那里,花了48英镑!结果蝴蝶少得可怜,我们非常失望。我丈夫去找管理人员反映情况并要求退款,但他们不予理睬,只是告诉他蝴蝶馆里大约有200只蝴蝶,但因为蝴蝶馆太大,数量不多,我们几乎看不到。管理人员说他们最近才重新开放,是为了迎接2026年的开放,等到天气暖和一些的时候,蝴蝶就会很多。也许是这样,但在这个季节,门票价格应该反映出蝴蝶的数量,或者干脆现在就不开放。讲解蝴蝶、鱼类和爬行动物的那位男士知识渊博(不过他需要一个麦克风,因为声音不太容易听清)。他非常友善,喜欢和游客交流,我觉得他已经尽力了,挺让人心疼的。前台的那位男士也很友好,对我儿子的足球衫很感兴趣。我女儿热爱动物和大自然,幸运的是,她并没有因为蝴蝶数量少而感到不适,而且我们很惊讶她竟然不觉得无聊。她有特殊教育需求,喜欢安静的环境,所以她在那里过得很开心。不过,就我们这次的体验而言,48英镑的价格实在太贵了。之前我们在斯特拉特福德和阿伯里斯特威斯参观过的蝴蝶屋里,蝴蝶到处都是,我们每次都待了大半天。我们这次度假一周,当然希望物有所值,但今天的体验却让我们失望了。