点评:Tonight we had a wonderful 7 course meal prepared by Chelsea's Kings Road Bluebird Restaursnt. Let down by....
Staff: On arrival left waiting at the desk in clear view of staff who were chatting to each other rather than hosting.
Timings: It was clear the first seating had overrun and at 8pm they were still eating. We were given a table clearly meant for 4 people but now split to accommodate two couples extremely close together because the best tables were still occupied by the previous seating. A really poor show and I hated our seating arrangement. No intimate dinner for us then!
Waiters: Courses were initially plonked down by a server with no description at all. A waiter did take over mid way and do the honours.
Wine Pairing: Actually had to ask for it as wasn't always readily offered with the appropriate course.
Apart from the fabulous food, I felt the evening was a let down and your staff need to buck up!
翻译:今晚,我们享用了由切尔西的Kings Road Bluebird餐厅精心准备的七道菜大餐。不过有些遗憾……
服务方面:我们到达后,被留在前台等候,而工作人员们却在一旁闲聊,根本没有接待我们。
时间安排:显然第一拨客人的用餐时间已经超了,到了晚上8点他们还在吃饭。我们被安排了一张显然是为4人准备的桌子,但由于最佳位置仍被前一批客人占用,我们只能把桌子分成两半,让两对情侣紧挨着坐。这种安排实在糟糕透顶,我极其不满意我们的座位布局。这样一来,我们自然也享受不到什么温馨的晚餐氛围了!
服务员:一开始,服务员把各道菜直接端上来,却完全没有做任何介绍。中途才有一位服务员接手,为我们讲解菜品。葡萄酒搭配服务:实际上我得主动询问才行,因为并不总是能随相应菜肴提供葡萄酒搭配服务。
除了美味的食物外,我觉得整个晚上有些令人失望,你们的员工需要更加努力才行!