点评:I would have given this experience a higher rating as my family and I had a great time on our charter on August 10. However, when my family tipped the crew at the end of the trip they complained, gave a dirty look and said “That’s it? That’s for all of us? It should be 15%?” First thing, we were all speechless hearing that they were asking for a certain amount of tips. No where on the contract did it say we are expected to tip a certain amount. Secondly, we were told we were going to go snorkeling and fishing and we didn’t even get those experiences during our trip. Because of that we will never recommend this trip to anyone going Mexico. I’m very disappointed with how they dealt with that. Also please don’t advertise all the different things we will be doing on this trip if you’re not going to take us there. Family members brought their own snorkeling gear for this trip and didn’t end up using it.
翻译:我本想给这次体验更高的评分,因为8月10日那天我和家人乘船游玩得十分愉快。然而,当我们在行程结束时给船员小费时,他们却抱怨连连,还露出不悦的神情,说道:“就这些?就给我们所有人的小费只有这些?应该给15%才对吧?”首先,听到他们居然要求一定数额的小费,我们都愣住了。合同里根本没有任何条款规定我们必须支付特定金额的小费。其次……我们原本被告知这次旅行会包含浮潜和钓鱼项目,但实际上我们在旅途中根本没有体验到这些。正因如此,我们绝对不会向任何打算去墨西哥的人推荐这次旅行。对于他们处理此事的方式,我感到非常失望。另外,如果根本不会带我们去那些地方,也请不要在宣传中提及我们将要进行的各种活动。我们的家人还专门为这次旅行自备了浮潜装备,结果却根本用不上。