点评:Our two week Le Boat charter on the Nivernais Canal should have been extraordinary— but the boat Le Boat provided made it anything but. While the canal itself was stunning and the local staff were kind and helpful, the vessel was shockingly unfit for charter.
Le Boat assigned us a 26 year old boat that was mechanically unreliable, cosmetically worn, and poorly equipped for summer conditions. It broke down repeatedly, the shade was inadequate, and the climate control system completely failed during a dangerous heat wave. Le Boat could not repair it, and we were forced to end our holiday early.
The most disappointing part was the UK head office’s response. They acknowledged the failures but offered no meaningful resolution, insisting that this deteriorated boat somehow met their standards.
The French canals are spectacular—but based on our experience, Le Boat is not the company to trust with your holiday. We saw many Riverly boats along the way, all in noticeably better condition. Before you sign a contract, check out Riverly - they're just better.
翻译:我们在尼韦尔内运河租船两周,原本应该是一次非凡的体验——但Le Boat提供的船只却让一切都变得糟糕透顶。虽然运河本身景色迷人,当地工作人员也热情友好,但这艘船实在太不适宜租赁了。
Le Boat给我们安排了一艘26年船龄的船,机械故障频发,外观破旧,而且根本不适合夏季航行。它反复抛锚,遮阳设施不足,在一次危险的热浪中,空调系统更是彻底失灵。Le Boat无法修复,我们被迫提前结束了假期。
最令人失望的是英国总部的回应。他们承认了这些问题,但却没有提出任何实质性的解决方案,坚持认为这艘破旧不堪的船竟然符合他们的标准。
法国运河景色壮丽——但根据我们的经验,Le Boat绝对不是值得信赖的度假公司。我们一路上看到了很多Riverly的船,它们的状况都明显好得多。在签订合同之前,不妨先了解一下Riverly——他们的船确实更胜一筹。