点评:We had reservations, and they seated us right away, they gave us water, we waited over 45 minutes and finally asked the guy who brought the water if we could get some service. The manager came, apologized for the delay offered us an appetizer for free, took our drink orders. When we got the cheese tray, which also took a long time, we asked to place our entree order, this also took forever. Keep in mind when they sat us down in this room, there were only 3 people at another table, so it was not like they were busy. We finally got our food, my grandson's steak was way undercooked, they took it back and it came out OK, but my husband and grandson said that they have had better tasting steaks at Texas Roadhouse. The waiter refilled the lemonade, and tea, but it was not the sweet tea we had ordered previously, never asked if we wanted a refill on the alcoholic drink. The service was absolutely awful, and the food was not great! This was our first time there, and we would never recommend or go back!
翻译:我们提前预定了座位,他们立刻就安排我们入座,还给我们倒了水。我们等了45分钟以上,最后问那个送水的服务员我们能否开始点餐。经理走了过来,为延迟服务道歉,还免费送了我们一份开胃菜,并记录了我们的饮料订单。等了许久之后,我们终于拿到了奶酪拼盘,随后我们提出要点主菜,可这一过程又耗去了漫长的时间。需要提醒的是,我们入座时,那个房间里只有另一桌有3个人而已。其实他们也算不上忙碌。我们终于拿到了食物,我孙子的牛排几乎没熟,他们把牛排收回去后重新做,这次倒还可以。不过我丈夫和孙子都说,他们在Texas Roadhouse吃的牛排味道更好。服务员给我们添了柠檬水和茶,但那不是我们之前点过的甜茶;他也没问我们是否要再续点含酒精的饮料。服务实在糟糕透顶,食物也一般!这是我们第一次去那儿。我们绝对不会推荐它,也绝不会再光顾了!