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Susan T
This paradise was a nightmare
Paradise Island的点评
点评：Our group of eight Americans were greeted on time by a crew of baggage handlers for a quick boat ride to the island. Everything went downhill from there.
1. We waited 15-20 minutes for the manager to greet us and check us in. The person who finally showed up barely welcomed us.
2. Wifi was inoperable
3. The flush toilet and sink on the ladies room at check in had no running water or toilet paper
4. One person in our party ordered bread and cheese, which never came during the 45 minutes we were there.
5. Upon finally being escorted to our rooms we discovered more inoperable showers, toilets, sinks, air conditioning and door locks.
So we left before it could get even worse, amid a chorus of pleading and apologies from the staff, and afraid the boat driver might not take us across the lagoon.
We saw only two other guests and a few staff members who were not trained in customer service or basic building and plumbing maintenance.
After the failure to receive bread and water, who knows how long a dinner order would have taken. It was a relief to leave
1. We waited 15-20 minutes for the manager to greet us and check us in. The person who finally showed up barely welcomed us.
2. Wifi was inoperable
3. The flush toilet and sink on the ladies room at check in had no running water or toilet paper
4. One person in our party ordered bread and cheese, which never came during the 45 minutes we were there.
5. Upon finally being escorted to our rooms we discovered more inoperable showers, toilets, sinks, air conditioning and door locks.
So we left before it could get even worse, amid a chorus of pleading and apologies from the staff, and afraid the boat driver might not take us across the lagoon.
We saw only two other guests and a few staff members who were not trained in customer service or basic building and plumbing maintenance.
After the failure to receive bread and water, who knows how long a dinner order would have taken. It was a relief to leave
翻译：我们一行八名美国人准时受到了行李搬运工的迎接，随后乘船迅速前往岛上。从那以后，情况就开始变糟了。
1. 我们等了15到20分钟，才见到经理来迎接我们并办理入住手续。最后出现的那个人只是简单打了个招呼而已。
2. 无线网络无法使用。
3. 办理入住处女厕所里的冲水马桶和水槽都没有水，也没有卫生纸。
4. 我们当中有个人点了面包和奶酪。在我们停留的45分钟里，这种情况始终没有发生。
5. 终于被带到房间后，我们发现更多的淋浴器、马桶、水槽、空调和门锁都无法使用。
于是，在工作人员连声恳求与道歉的情况下，我们趁情况尚未变得更糟便离开了；我们担心船夫可能不会载我们渡过环礁湖。
我们只见到另外两位客人和几位工作人员，他们既没接受过客户服务培训，也不懂建筑物及管道系统的基本维护。在没能拿到面包和水之后，谁知道点餐后还要等多久才能吃到饭呢。能够离开真是松了一口气。
1. 我们等了15到20分钟，才见到经理来迎接我们并办理入住手续。最后出现的那个人只是简单打了个招呼而已。
2. 无线网络无法使用。
3. 办理入住处女厕所里的冲水马桶和水槽都没有水，也没有卫生纸。
4. 我们当中有个人点了面包和奶酪。在我们停留的45分钟里，这种情况始终没有发生。
5. 终于被带到房间后，我们发现更多的淋浴器、马桶、水槽、空调和门锁都无法使用。
于是，在工作人员连声恳求与道歉的情况下，我们趁情况尚未变得更糟便离开了；我们担心船夫可能不会载我们渡过环礁湖。
我们只见到另外两位客人和几位工作人员，他们既没接受过客户服务培训，也不懂建筑物及管道系统的基本维护。在没能拿到面包和水之后，谁知道点餐后还要等多久才能吃到饭呢。能够离开真是松了一口气。
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