点评:DON'T BOTHER WITH PIER52
I was looking for a new hobby, as I am semi retired. I thought i might try kayaking, and booked into Pier52 for a 30 minute session, never having kayaked before.
The ticket said to arrive at 12.45. I arrived at said time and was told by 2 young lads to "come back at 1" (a rather pointless instruction). One of them indicated that I would be using kayak 2.
Whilst waiting, I walked across to kayak 2 and found it to be covered in mud, and pools of water where I was supposed to sit.
I waited for someone to come back, and told them that I wouldn't be getting into number 2 kayak. I was offered another, but that also had pools of water in the unpadded seat, and the strap holder points were broken off.
I also wondered what emergency services this young lad would offer, if I was to get into any difficulties on my own on a windswept lake?
I said not to bother. It seemed very unprofessional and ad hoc. Poor maintenance and basic cleaning of equipment
I wrote an email to see if I could get a refund, but have been completely ignored so far.
翻译:别去Pier52了
由于半退休状态,我正在寻找新的爱好。我想试试皮划艇,于是预订了Pier52的30分钟体验课,其实我此前从未划过皮划艇。
购票信息上写着需于12点45分到达。我准时抵达后,两名年轻小伙子让我“1点再回来”(这指示实在毫无意义)。其中一人还暗示我会使用2号皮划艇。
等候期间,我走到2号皮划艇旁,发现它上面沾满了泥巴。还有那些我本该坐下的地方积满了水。我等着有人回来,然后告诉他们我不会坐进2号皮划艇里。他们给我提供了另一艘,但那个没有软垫的座位上同样积满了水,而且绑带固定点也都坏掉了。我不禁想,如果我独自一人在风大的湖面上遇到什么麻烦,这个年轻小伙子又能提供什么样的紧急救援服务呢?我表示不用麻烦了。整个情况看起来极其不专业且随意草率。设备维护不善且缺乏基本清洁
我发了封邮件询问能否退款,但至今仍无人理睬。