点评:⭐⭐⭐⭐⭐ Exceptional Service from a Professional Team!I recently stayed at Cowes Harbour Shepards Marina on my own and cannot praise the staff enough. As a solo sailor, the entire berthing and shore team from the Cowes Harbour Commission were a massive help and a credit to the port. From the moment I approached, they were incredibly welcoming, professional, and well-mannered.What stood out most was their proactive attitude—they were constantly available, checking in to see if I needed anything, and making sure my stay was completely smooth. The facilities are also excellent; the showers heat up quickly, and both the showers and toilets are well looked after and kept very clean.The level of customer service here is executed to an exceptionally high standard. It makes a huge difference to feel so well looked after when you are on your own. Highly recommend this marina to anyone visiting Cowes!
翻译:⭐⭐⭐⭐⭐ 专业团队提供的卓越服务!
最近我独自一人前往考斯港的Shepards Marina停泊,对这里的工作人员赞不绝口。作为一名独自航行的帆船手,考斯港管理委员会的整个泊位安排及岸上服务团队给了我极大的帮助,他们堪称这座港口的骄傲。从我抵达的那一刻起,他们就表现得极为热情、专业且彬彬有礼。
最令我印象深刻的是他们的主动服务意识——他们随时待命,还不时前来看望,询问我是否需要什么帮助。他们确保我的入住过程一切顺利。这里的设施也相当出色:淋浴水加热速度很快,淋浴间和厕所都维护得很好且极为干净。这里的服务水平也达到了极高的标准。独自一人旅行时,能得到如此周到的照顾真的让人倍感安心。我强烈向所有前往考斯的游客推荐这座游艇码头!