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Gabriel T
Turned us down despite having appointment
Casa Sola Chianti Winery的点评
点评：We had a tight three-hour window before an afternoon event and wanted to visit a small winery. Finding nothing nearby, we decided to drive over an hour to Casa Sola. I emailed them the day before, and a representative replied quickly, stating their wine shop opens daily at 10:00 AM. I replied that we would arrive right at 10:00 AM.
We woke up early and drove 1.5 hours to get there. Upon arrival, the wine shop was locked. I called the number, and the same person I emailed came out. He mentioned a large group of 30 people was arriving soon. I told him we just wanted a quick tasting, so he led us into the tasting room. Inside, another staff member was setting up glasses. The two employees immediately began arguing in Italian right in front of us. A few minutes later, the first man turned to us and said, "I'm sorry, but we can't do a tasting today because you didn't make an appointment." When I showed him the email confirming our 10:00 AM arrival, he completely dismissed it.
We woke up early and drove 1.5 hours to get there. Upon arrival, the wine shop was locked. I called the number, and the same person I emailed came out. He mentioned a large group of 30 people was arriving soon. I told him we just wanted a quick tasting, so he led us into the tasting room. Inside, another staff member was setting up glasses. The two employees immediately began arguing in Italian right in front of us. A few minutes later, the first man turned to us and said, "I'm sorry, but we can't do a tasting today because you didn't make an appointment." When I showed him the email confirming our 10:00 AM arrival, he completely dismissed it.
翻译：下午有个活动，我们只有三个小时的空闲时间，想去一家小型酒庄参观。附近没有合适的酒庄，我们决定开车一个多小时去卡萨索拉酒庄（Casa Sola）。我前一天给他们发了邮件，一位代表很快回复说他们的酒庄商店每天上午10点开门。我回复说我们会准时10点到达。
我们早早起床，开了1.5小时的车才到。结果到了之后发现酒庄商店锁着门。我打了邮件里的电话，还是之前联系我的那个人出来了。他说马上会有一大群30人的客人到。我告诉他我们只是想快速品尝一下，于是他带我们进了品酒室。里面，另一位工作人员正在摆放酒杯。两位工作人员立刻在我们面前用意大利语争吵起来。几分钟后，其中一位男士转过身对我们说：“很抱歉，因为你们没有预约，所以今天不能进行品酒。”当我给他看确认我们上午 10:00 到达的电子邮件时，他完全不以为然。
我们早早起床，开了1.5小时的车才到。结果到了之后发现酒庄商店锁着门。我打了邮件里的电话，还是之前联系我的那个人出来了。他说马上会有一大群30人的客人到。我告诉他我们只是想快速品尝一下，于是他带我们进了品酒室。里面，另一位工作人员正在摆放酒杯。两位工作人员立刻在我们面前用意大利语争吵起来。几分钟后，其中一位男士转过身对我们说：“很抱歉，因为你们没有预约，所以今天不能进行品酒。”当我给他看确认我们上午 10:00 到达的电子邮件时，他完全不以为然。
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