Disappointed - Whale Tail Brewery (乌维塔) - Whale Tail Brewery - 33条旅客点评与比价

Esperanza A

Disappointed

Whale Tail Brewery的点评

2026年06月23日发布于: 海外

点评：I was excited to go, it advertised pizza out front and that's what my kids wanted. They did not have pizza on the menu, so they ordered wings. Food was good, but service was terrible. Servers were nice, but my wife had to go looking for our server twice to get more beer and wine for us. There was only one other party in the restaurant, a party of 2, and they had to go up front to order drinks and get service as well. They were visibly agitated and complaining with each other about the terrible service. It's a shame because I saw so many good reviews and the location was perfect to where we were staying. I'm not one who generally complains or gives bad reviews, but I leave this with hopes that ownership addresses it with staff to improve service. We would have easily stayed and had several more drinks had we been attended to, and would have gladly tipped to recognize the effort of the staff.

翻译：我本来很兴奋地去了这家店，因为店门口的广告上写着有披萨，而我的孩子们也想吃披萨。结果菜单上没有披萨，所以他们点了鸡翅。食物味道不错，但是服务糟透了。服务员态度很好，但我妻子不得不两次去找服务员，才能帮我们续上啤酒和葡萄酒。当时餐厅里只有另一桌客人，两个人，他们也得自己去前台点饮料和寻求服务。他们明显很不耐烦，互相抱怨着糟糕的服务。真是太可惜了，因为我之前看到过很多好评，而且这家店的位置离我们住的地方也很近。我一般不爱抱怨也不爱写差评，但这次我真心希望老板能和员工谈谈，改进服务。如果服务周到，我们肯定会多待一会儿，多喝几杯，而且也很乐意给小费，以感谢员工的付出。

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