点评:The castle is an amazing structure with lots of history. The 2 star review is given the staff at the time of the visit, at the castle specifically, cutting short the time to visit the historic site. The website and all other staff stated the castle opens until 5pm; however, the person charging the admision/entrance at the castle closed the various areas at 4:45pm. If the castle will not admit anyone (despite charging a fee) after 4:45pm or until 5pm then don't advertise that the structure is opened until 5pm. If the staff wants to leave early, provide additional personnel to close exactly at 5pm. The park itself closes at 9pm while the ice cream shop & gift shop close at 6pm. If other employees in other areas complete their workshift in its entirety, then ensure those working at the castle do the same.
翻译:这座城堡是一座极具历史底蕴的宏伟建筑。给予两星评价是因为我们到访时,城堡的工作人员缩短了游客参观历史遗迹的时间。虽然官网及其他工作人员均称城堡开放时间至下午5点,但实际上负责收费的工作人员于下午4点45分便关闭了各个参观区域。如果城堡在下午4点45分之后或直到下午5点都禁止任何人进入(尽管需要收费),那就不要宣传说城堡会开放到下午5点。如果工作人员希望提前离开,那就增派人员来确保城堡能在下午5点准时关闭。整个公园在晚上9点关门,而冰淇淋店和礼品店则在下午6点关门。如果其他区域的员工都能完整履行自己的轮班职责,那么也务必确保负责城堡工作的员工同样做到这一点。