点评:The lake remains one of our favourite places to go as a family and is as lovely as ever. However what a terrible disappointment the newly refurbished visitor centre was. Taken over by the council in March (and you can tell) and run by three staff sat on their phones with no communication, no interaction with the kids, and no interest in talking or helping us at all. I attempted to interact with a lady who was completely unbothered about trying to promote the lake or surrounding area at all. They wouldn’t even make badges with the kids when it was all set up and ready to go.
What made it worse was when attempting to hire a motor boat they said they couldn’t as the jetty was too wet. The jetty was dry, it hadn’t rained for over an hour and it became apparent that none of the staff could actually be bothered to stand up and come and launch one.
So sad to see and shame on the council for ruining this wonderful centre.
翻译:这个湖依然是我们全家最喜欢去的地方,依旧美得令人心醉。然而,新装修好的游客中心却让人大失所望。该中心于三月份交由市议会管理(从各方面都能看出来),只有三名工作人员负责管理。他们整天埋头玩手机,既不与孩子们交流互动,也毫无为我们提供帮助或解答疑问的意愿。我曾试图与其中一位工作人员交谈,但她根本毫无兴趣宣传这个湖及其周边地区。一切准备就绪后,他们甚至都不肯制作带有孩子们图案的徽章。
更糟糕的是,当我们试图租用摩托艇时,对方声称办不到,理由是码头太湿了。可实际上码头是干的——已经一个多小时没下雨了。很明显,那些工作人员根本懒得站起来去把摩托艇下水。
看到这样的情形真令人难过;市政委员会毁掉了这个极好的活动中心,真是可耻。