Buyer Beware! Could cost you $200. - Inveraray Castle & Gardens (因弗雷里) - Inveraray Castle & Gardens - 2770条旅客点评与比价

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Buyer Beware! Could cost you $200.

Inveraray Castle & Gardens的点评

2026年10月09日发布于: 海外

点评：Was the visit worth $200? Eh, No. How did that happen? Well, it was a rainy (this part is important) first day of our vacation and we visited the castle. We pulled into the gravel lot next to the castle and the four parking kiosk had out-of-order signage directing us to the castle kiosk. I went to the booth and paid for entrance with the attendant. I incorrectly assumed I would be charged at the booth. A few days after returning home I received an email from Hertz that I had a parking violation and per rental agreement, they paid the ticket and charged me a $60 processing fee. The parking ticket was $95 ticket. With the entrance fee + parking this was $200. You cannot appeal because the ticket was paid, thus matter closed. I reached out to the castle management and to their credit did receive a response. The response was professional but, basically, even though the lot kiosks were broken, it was still my responsibility to find a working kiosk or download their payment app to pay. Attached picture is of the payment sign noting all of this that I needed to study in the rain. The attendant at the castle pay booth made no mention of kiosks on the side of the building that were presumably working. I have learned more about parking in Scotland than I should ever know and this is basically a tax on tourists. Millions of dollars go into the local economy almost exclusively from tourists not familiar with the parking process (especially with broken machines). The visit was fine, I would normally have given it 4-stars. I would recommend Duart Castle on the Isle of Mull since it is just as interesting and they don't charge for parking in their gravel lot. BTW, this was my only parking ticket covering over 1,000 miles on our vacation.

翻译：这次参观值200美元吗？呃，不值。为什么会这样呢？嗯，假期第一天正好下雨（这一点很重要），于是我们去参观了城堡。我们把车停在城堡旁的碎石停车场，那里有四个停车收费亭，但都挂着“故障中”的牌子，指示我们去城堡旁的收费亭。我走到那个收费亭前，向工作人员支付了门票费用。我错误地以为费用会在那个亭子里收取。回家几天后，我收到了赫兹发来的邮件，说我违反了停车规定。根据租赁协议，他们代为支付了罚单费用，并向我收取了60美元的手续费。那张停车罚单的金额是95美元。加上入场费和停车费，总共花费了200美元。由于罚单已经支付，因此无法申诉，事情也就此了结。我联系了城堡的管理方，值得称赞的是，他们确实回复了我。回复很专业，但内容基本上就是如此。虽然那些自助缴费机都坏了，但找到能用的机器或者下载他们的支付应用来完成付款依然是我的责任。附上的图片就是那个付款说明牌，我不得不在雨中仔细研读上面的内容。城堡的收费处工作人员也完全没有提及大楼侧面那些应该能正常使用的缴费机。关于苏格兰的停车规则，我了解到的东西远远超出了我所需要的程度，而这种做法基本上就是对游客征收的一种税罢了。数百万美元流入当地经济，而这些收入几乎都来自那些不熟悉停车流程的游客（尤其是遇到停车机故障的情况）。这次参观体验不错，正常情况下我会给4星的评分。我推荐大家去穆尔岛上的杜阿特城堡，那里同样很有趣，而且他们的碎石停车场不收任何费用。顺便说一下，这次度假期间我们行驶了1000多英里，而这竟然是我唯一收到的一张停车罚单。

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