点评:Beautiful venue for a concert. The concert was excellent. They do not give these tickets away. They are pricey. For my husband and I to attend with an extra glass of wine we paid almost $800.00, but we figured we were buying an experience. This was our second concert at Mission Hill.
The one staff member I encountered twice throughout the even was a younger man with a skinny moustache. He didn’t listen to what I was trying to order and got short with me when he got it wrong. Later on I went to use my wine tickets at 9:15. He abruptly said it was 9:15 and I was too late. He rudely dismissed me and wouldn’t honor my 2 tickets (again were not free they were pricey). I just went to the next booth, they were also closing down but the staff members happily honoured my tickets. Perhaps this young man should be retrained in customer service? He appeared to be more important than the guests. He didn’t ruin the evening, but it doesn’t make me want to rush back.
翻译:场地很漂亮,很适合举办音乐会。音乐会也很精彩。这些票可不是白送的,价格不菲。我和我丈夫为了参加音乐会,加点一杯酒,一共花了将近800美元,不过我们觉得这是一次难忘的体验。这是我们第二次来Mission Hill看音乐会了。
整个活动期间,我只遇到过一位留着细胡子的年轻男子两次。他根本没听清我点的酒,点错了之后还对我态度很差。后来,晚上9点15分我去用酒券的时候,他却突然说已经9点15分了,我来晚了。他粗鲁地打发我走,不肯承认我的两张酒券(再说一遍,这些酒券可不是免费的,价格不菲)。我只好去了隔壁的柜台,他们也快要关门了,不过那里的工作人员很爽快地承认了我的酒券。也许这位年轻人应该接受一下客户服务方面的培训?他看起来好像比客人更重要似的。他虽然没有毁掉我的夜晚,但也让我不想再来了。