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Sarah-Jane B
Not worth the money
Champneys Springs的点评
点评：Came for my 50th birthday weekend. Some parts have been upgraded but in the main, the hotel is tired and shabby. Our room was very depressing; tatty stained divan. Cushions on chairs that had been replaced but didn’t fit. Old dated furniture. Cracked bathroom tiles and a broken bath panel. Upgraded room had a view of the back of a building with an old tyre propped against it. Broken slabs with traffic cones on top.
In the spa there are many blown window panes. Plastic plants with the tags still on! Many broken dirty sunbeds. Husband went to do a class and turned up to find it had been cancelled. My 25 minute express massage was 20 mins.
Dinner was great but breakfast was appalling. Had to ask for bread and butter to be refilled. Ran out of many hot items (and terrible choice) croissants stale. Staff disinterested and grumpy.
Weird note under door saying make sure you’ve got all your belongings because housekeeping won’t be returning them.
I think it was a lovely resort back in the day but it needs an overhaul. Very overpriced for what you get.
In the spa there are many blown window panes. Plastic plants with the tags still on! Many broken dirty sunbeds. Husband went to do a class and turned up to find it had been cancelled. My 25 minute express massage was 20 mins.
Dinner was great but breakfast was appalling. Had to ask for bread and butter to be refilled. Ran out of many hot items (and terrible choice) croissants stale. Staff disinterested and grumpy.
Weird note under door saying make sure you’ve got all your belongings because housekeeping won’t be returning them.
I think it was a lovely resort back in the day but it needs an overhaul. Very overpriced for what you get.
翻译：我是为庆祝50岁生日才来此度周末的。虽然部分设施已翻新，但总体而言，这家酒店显得破旧不堪。我们的房间极其压抑：沙发破旧且沾满污渍。椅子上的靠垫虽已更换，却尺寸不合。家具也都很老旧。浴室的瓷砖有裂缝，浴缸的护板也坏了。我们所住的翻新过的房间只能看到一栋建筑物的背面，那里还靠着一个旧轮胎。地面有破损的石板，上面还放着交通锥。
水疗中心里有许多破碎的窗户玻璃。标签还贴着的塑料植物！很多损坏且脏兮兮的日光浴床。我丈夫去上课，结果到那儿发现课程被取消了。我预定的25分钟快速按摩实际只做了20分钟。
晚餐不错，但早餐糟糕透顶。我不得不多次要求补充面包和黄油。很多热食都卖完了（可选的种类也少得可怜），牛角面包也已经变硬不新鲜了。工作人员漠不关心且脾气暴躁。
门下还塞了一张奇怪的纸条，上面写着：“请务必确认带走了所有个人物品，因为清洁人员不会再帮您送回。”我觉得它以前是个很不错的度假村，但现在需要彻底翻修。就所提供的服务而言，价格实在太高了。
水疗中心里有许多破碎的窗户玻璃。标签还贴着的塑料植物！很多损坏且脏兮兮的日光浴床。我丈夫去上课，结果到那儿发现课程被取消了。我预定的25分钟快速按摩实际只做了20分钟。
晚餐不错，但早餐糟糕透顶。我不得不多次要求补充面包和黄油。很多热食都卖完了（可选的种类也少得可怜），牛角面包也已经变硬不新鲜了。工作人员漠不关心且脾气暴躁。
门下还塞了一张奇怪的纸条，上面写着：“请务必确认带走了所有个人物品，因为清洁人员不会再帮您送回。”我觉得它以前是个很不错的度假村，但现在需要彻底翻修。就所提供的服务而言，价格实在太高了。
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