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Steven F
Horrible place!
Sandbox VR Oakbrook的点评
点评：I visited Sandbox VR on August 22, 2026 at 12:00 PM, and unfortunately, the experience was very disappointing.
The instructions were unclear and rushed, and the staff did not properly check our equipment before we started. During the game, I had no arms showing in the VR experience, which obviously made it impossible to play. When I brought this up, the staff member told me that the equipment had been put on incorrectly and blamed me, even though it had been set up by their team.
When we explained afterward that we could barely play because of the issue, the response from the staff was dismissive and rude, essentially saying that we should have checked the equipment ourselves. If customers are expected to properly use the equipment, I would expect the staff to provide clear instructions and make sure everything is working correctly before the experience begins.
Overall, between the poor instructions, equipment issues, and the way our concerns were handled, this was not the quality of virtual reality experience I expected. Unfortunately, I would not recommend Sandbox VR based on my experience.
The instructions were unclear and rushed, and the staff did not properly check our equipment before we started. During the game, I had no arms showing in the VR experience, which obviously made it impossible to play. When I brought this up, the staff member told me that the equipment had been put on incorrectly and blamed me, even though it had been set up by their team.
When we explained afterward that we could barely play because of the issue, the response from the staff was dismissive and rude, essentially saying that we should have checked the equipment ourselves. If customers are expected to properly use the equipment, I would expect the staff to provide clear instructions and make sure everything is working correctly before the experience begins.
Overall, between the poor instructions, equipment issues, and the way our concerns were handled, this was not the quality of virtual reality experience I expected. Unfortunately, I would not recommend Sandbox VR based on my experience.
翻译：2026年8月22日下午12点，我前往了Sandbox VR体验馆，可惜这次体验非常令人失望。
工作人员给出的说明模糊且仓促，在我们开始体验前也没有仔细检查我们的设备。游戏过程中，我的虚拟形象居然没有手臂，这显然使得游戏根本无法进行。当我向工作人员反映这一问题时，他们却称是我自己佩戴设备的方式有误，还将责任推到我身上——可设备明明是由他们团队负责安装的啊。后来当我们说明由于设备问题我们几乎无法游玩时，工作人员的回应轻蔑又粗鲁，基本上就是在指责我们理应自己检查设备。如果顾客被期望正确使用设备，那么我认为工作人员理应给出清晰的指导，并确保在体验开始前所有设备都能正常运行。
总的来说，糟糕的指导、设备故障，加上对我们的诉求全然漠视的处理方式，。这并非我所期望的虚拟现实体验质量。很遗憾，根据我的体验，我不会推荐Sandbox VR。
工作人员给出的说明模糊且仓促，在我们开始体验前也没有仔细检查我们的设备。游戏过程中，我的虚拟形象居然没有手臂，这显然使得游戏根本无法进行。当我向工作人员反映这一问题时，他们却称是我自己佩戴设备的方式有误，还将责任推到我身上——可设备明明是由他们团队负责安装的啊。后来当我们说明由于设备问题我们几乎无法游玩时，工作人员的回应轻蔑又粗鲁，基本上就是在指责我们理应自己检查设备。如果顾客被期望正确使用设备，那么我认为工作人员理应给出清晰的指导，并确保在体验开始前所有设备都能正常运行。
总的来说，糟糕的指导、设备故障，加上对我们的诉求全然漠视的处理方式，。这并非我所期望的虚拟现实体验质量。很遗憾，根据我的体验，我不会推荐Sandbox VR。
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