Wonderful experience with animals, less so with management - 塔斯马尼亚动物园 (Riverside) - Tasmania Zoo - 543条旅客点评与比价

Suz T

Wonderful experience with animals, less so with management

塔斯马尼亚动物园的点评

2026年10月25日发布于: 海外

点评：My experience of this zoo was mixed. The experience with the Red panda and the lemur was fantastic. The keeper Makeeley (sp?) was great, and the animals so cute and interactive. It was as good as I had hoped. The enclosures are well kept and contain enrichment activities, and the grounds are nicely landscaped with flowering natives. However some of their policies are not helpful. Despite making enquiries in advance about the best time to come and being told the animals did not change their behaviour based on weather/time of year, we arrived on our booked day to steady rain and being told the animals don’t like the rain and might not participate. I also heard them tell someone else that there were no refunds/reschedules due to weather, which as I had paid over $400 was concerning. Luckily they did let us try 2 times for the pandas. Also be aware gift vouchers can only be spent on the ‘experiences’- anything extra is a donation basically. I had to spend another $30 on an umbrella because they wouldn’t let me use the remaining $20 on my voucher to pay for it. To spend it, we bought a cheaper experience with the Tassie devil at $25. When I unfortunately dropped my pass, they refused to reissue it, even though I had spent almost $500 there that day, and the same staff had sold it to me that morning, so there was no doubt I had paid for it. So my advice would be it’s great for locals who can make decision on the day based on weather, but not for an interstate visitor who spent a lot of money on flights and accom to attend the specific ‘experiences, as with their unforgiving policies it is just too much of a risk. I also would not buy a voucher, just by the ticket directly so as not to waste any money.

翻译：我对这家动物园的印象好坏参半。与小熊猫和狐猴的互动体验棒极了。饲养员Makeeley（拼写可能有误？）非常出色，那些动物也既可爱又乐于与人互动。整体体验完全符合我的期望。动物园的饲养区维护得很好，还设有各种促进动物活动的设施；园区内也精心栽种了多种本地开花植物。不过，他们的一些政策则不太妥当。虽然我们事先询问过最佳的参观时间，也被告知动物的行为不会受天气或季节影响，但我们在预约的那天到达时却正下着连绵的雨。工作人员告诉我们，动物们不喜欢雨天，可能会不参与活动。我还听到他们对另一个人说，由于天气原因是不提供退款或重新安排参观时间的，而我当时已经支付了400多美元，这让我十分担心。幸运的是，他们最终还是允许我们两次尝试与熊猫互动。另外请注意，礼券只能用于购买“体验项目”——超出体验项目费用的部分实际上就相当于捐赠了。我不得不另外花30美元买一把雨伞，因为他们不允许我用礼券中剩余的20美元来支付这笔费用。为了把礼券花掉，我们以25美元的价格购买了一个与塔斯马尼亚恶魔相关的较便宜的体验项目。不幸的是，我不小心弄丢了通行证，尽管那天我在那里已经消费了近500美元，且同一位工作人员当天早上还把通行证卖给了我，但他们还是拒绝为我重新发放通行证。所以我毫无疑问已经付过款了。我的建议是：对于能根据当天天气情况来决定是否前往的当地人来说，这种方式挺不错的；但对于花了大笔钱购买机票和住宿、专门为了体验这些项目而前来的外地游客而言，则不太适宜——鉴于其不容通融的退改政策，这样做风险实在太大。另外，我也不建议购买代金券，最好直接购票，这样才不会浪费钱。

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