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I hate the the staffs here
Gaisano Grand Mall Mactan的点评
点评：I would like to report one of your managers at the supermarket. I took one bottle of C2 from the refrigerator and asked my friend if there was a yellow C2 flavor available. My friend said there was, so I took one. The C2 bottles were displayed individually in the refrigerator and were not in a visible pack, so we honestly did not know that they were supposed to be sold as a set.
When we went to pay, your manager told us that the C2 was part of a pack, which resulted in our bill becoming ₱332 instead of less than ₱20. It was also our mistake that I drank the C2 before paying, but we were willing to pay for it.
What upset us was the way your manager spoke to us. How dare your manager treat customers with anger and disrespect when we genuinely did not know? There should be CCTV footage that can verify what happened. We did not intentionally take a whole pack, and we believe customers should be treated with professionalism and respect!!!!!!!!!!!
When we went to pay, your manager told us that the C2 was part of a pack, which resulted in our bill becoming ₱332 instead of less than ₱20. It was also our mistake that I drank the C2 before paying, but we were willing to pay for it.
What upset us was the way your manager spoke to us. How dare your manager treat customers with anger and disrespect when we genuinely did not know? There should be CCTV footage that can verify what happened. We did not intentionally take a whole pack, and we believe customers should be treated with professionalism and respect!!!!!!!!!!!
翻译：我想投诉贵超市的一位经理。我从冰箱里拿出一瓶C2饮料，问朋友有没有黄色的C2口味。朋友说有，我就拿了一瓶。C2饮料是单独摆放在冰箱里的，没有包装，所以我们真的不知道它们是成套出售的。
结账时，你们的经理告诉我们，那瓶C2饮料是套装的一部分，结果账单变成了332比索，而不是不到20比索。我付款前喝了那瓶C2饮料也是我们的错，但我们愿意付钱。
让我们生气的是你们经理的说话方式。我们真的不知道，你们的经理怎么敢这样对待顾客，态度恶劣？应该有监控录像可以证明发生了什么。我们并非故意拿走一整套，我们认为顾客应该得到专业和尊重的对待！
结账时，你们的经理告诉我们，那瓶C2饮料是套装的一部分，结果账单变成了332比索，而不是不到20比索。我付款前喝了那瓶C2饮料也是我们的错，但我们愿意付钱。
让我们生气的是你们经理的说话方式。我们真的不知道，你们的经理怎么敢这样对待顾客，态度恶劣？应该有监控录像可以证明发生了什么。我们并非故意拿走一整套，我们认为顾客应该得到专业和尊重的对待！
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