点评:We went on holidays for around 8 days and we were told that our two bedroom superior apartment will be cleaned every 2 days and while our time here it has only been cleaned once when we told them about how our room has not been cleaned they acted surprised and told us they will come and clean (which they did not).
We got the half board so we had breakfast and dinner which the breakfast was repetitive and very little choice and mostly English food as for the dinner it was changed every day but during both meals the food was always cold and sometimes even stale.
The staff was acting like they did not want to come and ask for your order and if they did it looked like they really didn't want to serve you. They were always giving you looks and taking there time to come and give your order. Most staff acted like they hate their job or hate tourists.
The complex is probably the nicest thing here from the pools to just the plants as both of these have been well kept and always the highest quality which only applies to the complex and NOT the service.
翻译:我们去度假了大约8天,事先被告知我们那套两卧室的高级公寓会每两天打扫一次。然而在我们逗留期间,房间只被打扫过一次。当我们向他们反映房间一直没人打扫时,他们显得很惊讶,还承诺会马上来打扫(但最终并没有来)。我们选择了半包餐服务,因此可以享用早餐和晚餐。不过早餐的种类很单调,选择极少,而且大多是英式菜肴;晚餐虽然每天都有变化,但两顿饭的食物始终都是冷的,有时甚至已经变味了。
服务员们表现得好像不愿意来询问点餐需求,就算来了也显得极不情愿为我们服务。他们总是用异样的眼光看我们,而且迟迟才来记录我们的点单。大多数工作人员表现得好像讨厌自己的工作,或者讨厌游客。
整个度假村可以说是这里最出色的地方——从泳池到周围的植物都维护得很好,品质也始终一流。不过这种高品质仅体现在度假村本身,而非服务方面。