点评:We had an outstanding experience with SafariMonks on our Kenya & Tanzania safari.
From the very beginning, everything was exceptionally well organized. They surprised us with room upgrades, selected outstanding guides who were knowledgeable, friendly and genuinely passionate about wildlife, and put together an itinerary that made the entire trip unforgettable.
What really sets SafariMonks apart, however, is how they handle things when plans don’t go smoothly. During our trip we had multiple unexpected issues: flight disruptions, lost luggage, health concerns, and even a last-minute cancellation of our return flight that required an additional hotel night and new airport transfers.
Every single challenge was handled calmly, quickly and professionally. We never felt like we were dealing with these problems alone—they took ownership, coordinated everything seamlessly, and made what could have been a very stressful experience remarkably easy.
If you’re planning an African safari and want a company that not only delivers an incredible holiday but also stands by you when the unexpected happens, I would recommend SafariMonks without hesitation. They don’t just organize safaris—they genuinely take care of their guests.
Thank you to the entire SafariMonks team for giving us memories that will last a lifetime.
翻译:我们在肯尼亚和坦桑尼亚的游猎之旅中,与SafariMonks的合作体验堪称完美。
从一开始,一切安排都井然有序。他们为我们升级了客房,挑选了知识渊博、友善且对野生动物充满热情的优秀导游,还精心设计了行程,让整个旅程令人终生难忘。
不过,真正让SafariMonks脱颖而出的,是当行程出现意外状况时他们的应对方式。在我们的旅途中,遇到了许多意想不到的问题:航班延误、行李丢失、健康问题,甚至返程航班在最后一刻被取消,这导致我们需要额外住一晚酒店并重新安排机场接送服务。
每一个问题都得到了沉着、迅速且专业的处理。我们从未觉得是在独自应对这些麻烦——他们主动承担责任,协调各方事务,使得本可能充满压力的旅程变得轻松愉快。如果您正计划前往非洲进行游猎之旅,并希望找到一家不仅能为您带来难忘假期,还能在突发状况时为您提供支持的公司,我毫不犹豫地推荐SafariMonks。他们不仅仅是安排游猎行程而已——他们真心关怀每一位游客。
感谢SafariMonks的整个团队,为我们创造了终生难忘的回忆。