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Юрий Рудлевич
0 reviews
PL
Rated 1 out of 5 stars
I booked a transfer through AtoB Transfer
I booked a transfer through Atobtransfer,booking 2G6223,but the service completely failed to deliver and acted like a fraudulent organization.
Main issues:
Failure to provide service: The order was placed and paid for in advance. Upon arrival at the airport, the driver simply didn't show up.I had to urgently find a taxi on the spot and overpay.
Lack of support: The customer support team is purely for show. No one responded to my inquiries during the issue.
Refund refusal: After filing an official claim for a refund for a cancelled trip, the company either ignores my requests or sends standard replies refusing. They refuse to refund, despite their obvious fault.
Bottom line:
Atobtransfer takes an advance payment but doesn't guarantee the trip. If something goes wrong, you'll be left without a transfer and without your money. I strongly advise against using this service if you value your time, nerves, and money.
翻译:看起来您现在在波兰。请访问波兰版的Trustpilot网站。
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尤里·鲁德列维奇
0条评价
波兰
评分:1星(满分5星)
我通过AtoB Transfer预订了接送服务。
我通过AtoB Transfer预订了服务,订单号为2G6223。但该服务完全未能兑现承诺,这家公司的行为就像是诈骗组织一般。
主要问题:
未能提供服务:订单早已下达且费用也已预先支付。抵达机场后,司机根本没有出现。我不得不在现场紧急拦下一辆出租车,还多付了车费。
售后服务缺失:客服团队形同虚设。在我遇到问题时,没人回复我的询问。
拒绝退款:在正式申请因行程取消而退款后,该公司要么对我的请求置之不理,要么只回复一些拒绝退款的模板式内容。尽管是他们的过错,他们仍拒绝退款。总结:
Atobtransfer会收取预付款,但并不保证行程能够顺利完成。一旦出现问题,你将既得不到接送服务,也拿不回钱款。如果你珍惜自己的时间、心情和金钱,我强烈建议不要使用这项服务。