点评:Having arrived at the reception/entrance, we were informed that the main desk was closed and we had to check-in at the estate shop.
The guy there wasn't sure if he could book us in for the BBQ, but then said he could.
After queuing up for the BBQ we were informed that we needed tickets which we were never told or given upon arrival.
Went back to the estate shop for the tickets, only to be told we needed to go to the cafe where we queued for a time due to only one till open.
The BBQ was bang average, burger, chicken, sausage & halloumi, and the salad was in a bowl with a few lettuce leaves and tomatoes and mozzarella in plastic pot, hardly worth the £22.95 each.
The woman in the cafe said that we should've told the guy cooking that we needed more salad, but we're the customer and we're paying an extortionate amount for a bang average service.
Oh, and to rub salt in the wounds, we were informed that we'd only paid £20 deposit when we'd booked, and would have to pay an extra £25.90.
Stay clear of their BBQ Sundays.
翻译:到达接待处/入口后,我们得知主服务台已关闭,必须在庄园内的商店办理入住手续。
那里的工作人员不确定能否为我们预订烧烤活动,但最后还是表示可以。
排完烧烤活动的队伍后,我们又得知需要凭证才能参加,可刚抵达时根本没人告知我们这一点,也没发给我们任何凭证。
我们又回到庄园商店去领凭证,结果被告知必须去咖啡厅才行;由于只有一台收银机在运作,我们在那里排了很长时间的队。这次烧烤水准实在平平:有汉堡、鸡肉、香肠和哈罗米奶酪;沙拉呢,不过是装在碗里的一点生菜叶、番茄,还有装在塑料盒里的马苏里拉奶酪而已。这样的品质根本不值22.95英镑的价格啊。
咖啡馆里的那位女士说,我们本应该告诉厨师我们需要更多沙拉的,但我们毕竟是顾客,却要为这种水平一般的服务支付如此高昂的费用。
哦,更让人郁闷的是,我们后来才得知:预订时我们其实只支付了20英镑的定金而已。而且还需要额外支付25.90英镑。
千万别参加他们的“烧烤周日”活动。