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Charlie H
Worst Water park I have ever been to. Shocking custer service and fast track is a scam!
Aqualand El Arenal的点评
点评：Worst family experience I've had on holiday going to a water park
Save your money and shop around as much better parks than this.
If you pay for fast track don't it's a scam I paid an extra 120 euros and these so called priority ques were as long as the normal ques and only got on 3 major water rides and apart from one which the lifeguard was allowing priority the rest took so long due even the normal ques got through quicker.
To cap it off it cost me 70 euros for two meals with drinks and two fruit cups which looked nothing like what was advertised.
We took the beef burger back 3 times as it was raw in the middle and the service was shocking with smirking staff and laughing as you walked away.
Management and customer service is shocking as complaints get no interest even with image proof. Quick to take your money and laugh behind you back.
I will never go back to this park it's a scam!!
Save your money and shop around as much better parks than this.
If you pay for fast track don't it's a scam I paid an extra 120 euros and these so called priority ques were as long as the normal ques and only got on 3 major water rides and apart from one which the lifeguard was allowing priority the rest took so long due even the normal ques got through quicker.
To cap it off it cost me 70 euros for two meals with drinks and two fruit cups which looked nothing like what was advertised.
We took the beef burger back 3 times as it was raw in the middle and the service was shocking with smirking staff and laughing as you walked away.
Management and customer service is shocking as complaints get no interest even with image proof. Quick to take your money and laugh behind you back.
I will never go back to this park it's a scam!!
翻译：这是我度假时去水上乐园经历的最糟糕的一次。
省下钱吧，多比较一下其他公园，有比这里好得多的选择。
千万别花钱买快速通道服务，那纯粹是骗局。我额外支付了120欧元，可那些所谓的优先通道跟普通通道一样长；我只玩到了3个主要的水上游乐项目。除了一个有救生员指挥的队伍外，其他队伍的等待时间实在太长，甚至普通通道排队的游客都比我先玩上了。最糟糕的是，两顿饭加上饮料以及两个水果杯竟然花了我70欧元，可那些水果杯的样子跟广告上展示的完全不一样。
我们把牛肉汉堡退回去三次，因为中间始终没熟透；服务也糟糕透顶——员工面带讥笑，甚至在你离开时还哈哈大笑。
管理层和客服水平极差，即便有图片证据，他们的投诉也完全被漠视。他们只会迅速收走你的钱，然后背着你偷笑。
我绝对不会再去那个公园了，完全就是个骗局！！
省下钱吧，多比较一下其他公园，有比这里好得多的选择。
千万别花钱买快速通道服务，那纯粹是骗局。我额外支付了120欧元，可那些所谓的优先通道跟普通通道一样长；我只玩到了3个主要的水上游乐项目。除了一个有救生员指挥的队伍外，其他队伍的等待时间实在太长，甚至普通通道排队的游客都比我先玩上了。最糟糕的是，两顿饭加上饮料以及两个水果杯竟然花了我70欧元，可那些水果杯的样子跟广告上展示的完全不一样。
我们把牛肉汉堡退回去三次，因为中间始终没熟透；服务也糟糕透顶——员工面带讥笑，甚至在你离开时还哈哈大笑。
管理层和客服水平极差，即便有图片证据，他们的投诉也完全被漠视。他们只会迅速收走你的钱，然后背着你偷笑。
我绝对不会再去那个公园了，完全就是个骗局！！
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